Clinical Director overseeing implementation of Universal Triage program for behavioral health integration. Leading initiatives to enhance mental healthcare access across California healthcare organizations.
Responsibilities
Lead the launch and operational implementation of Benchmark Health’s Universal Triage program in California
Serve as both a strategic leader and hands-on practitioner during early phases providing direct patient care, designing workflows, and modeling best practices for the care team.
Develop and execute a scalable model for universal triage across partner primary care sites, including staffing, training, supervision, and quality monitoring.
Hire, train, and mentor a multidisciplinary team of Behavioral Health Care Managers to deliver measurement-driven behavioral health services.
Work with the clinical team to establish clinical protocols, documentation standards, and operational procedures to support PCP engagement and optimize for clinical outcomes.
Partner with the business development and executive teams to support strategic growth opportunities, cultivate relationships with California healthcare organizations, and promote adoption of the Universal Triage model.
Serve as a subject matter expert and thought leader in Universal Triage, supporting internal education, external presentations, and community engagement.
Requirements
Master’s in Social Work, Mental Health Counseling, or Marriage and Family Therapy
Active independent clinical licensure in California (LICSW, LCSW, LMFT, LPCC, or equivalent).
7+ years of progressive experience in behavioral health, including at least 3 years in a leadership or program management capacity.
Demonstrated expertise in implementing and managing the Collaborative Care model at scale, including experience leading multidisciplinary teams and managing industry-standard patient panels.
Proven experience launching or expanding behavioral health integration programs in medical or primary care settings.
Strong understanding of California behavioral health regulations, payer requirements, and integrated care reimbursement models.
Experience using population health data and measurement-based tools to drive clinical and operational performance.
Prior experience in startup, growth-stage, or innovation-oriented healthcare organizations preferred.
Benefits
The opportunity to serve within a mission-driven behavioral health care coordination organization.
A competitive, salaried, and benefitted compensation package with performance incentives and equity participation.
A collaborative and dynamic workplace with significant professional growth opportunities.
A diverse and inclusive company culture that values every team member's contribution to our mission.
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