Field Service Engineer providing remote and on-site technical support for BD Pyxis automated dispensing systems in hospitals and healthcare facilities.
Responsibilities
Provide remote and on-site technical support for BD Pyxis automated dispensing systems
Respond to, evaluate, and prioritize work orders
Diagnose, service, and resolve issues regarding hardware and software
Execute a preventive maintenance program and provide limited cross-functional support
Maintain proper and accurate small parts inventory
Document all field activity and expenses
Continue training to advance skillsets
Requirements
Associate Degree in Healthcare Technology or other technical field, or 3-5 years of related work experience
3-5 years of combination Hardware/Software/IT experience
24x7 on-call experience in a customer-facing/field service environment
Good mechanical, computer, verbal, written, and time management skills
Computer electronics, Windows OS, network experience
Valid driver's license and must meet auto safety standards
Proof of and maintain current immunizations as appropriate for facility access
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