Assistant Multi - Unit Manager providing operational support and oversight for retail operations. Key management layer between Shift Managers and Multi - Unit Management ensuring performance metrics accountability.
About the role
- IT Support Specialist responsible for providing corporate IT solutions at BCM One. Focused on troubleshooting and maintaining IT infrastructure for global team members in a hybrid setting.
Responsibilities
- Manage and resolve IT support tickets efficiently.
- Be the go-to expert for end-user support requests for team members at all levels - from administrative support through Executive Leadership.
- Install, configure, and maintain computers, printers, and peripherals.
- Manage user accounts, permissions, and access rights.
- Maintain accurate IT records and troubleshoot system issues.
- Contribute to IT security best practices and system integrity.
- Assist in IT projects that drive efficiency and innovation.
- Provide training and guidance to enhance user tech proficiency.
- Support rapid resolutions on varying technologies including but not limited to MacOS and Windows.
Requirements
- At least 2 years of experience in corporate IT support at larger companies; experience supporting a global organization is a plus.
- Technical SME in Windows AND MacOS is required.
- Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
- Proficiency in Microsoft Suite of technologies.
- Strong IT troubleshooting skills with a customer-focused mindset.
- Technical knowledge of Microsoft operating systems and software.
- Knowledge of MDM, MFA, 2FA and other security measures are required.
- Ability to understand and adapt to emerging technologies.
- Excellent time management, organizational, and multitasking abilities.
- Strong communication skills and a proactive problem-solver.
Benefits
- Health Insurance (HMO with 2 free dependents)
- Generous Paid time off
- Company retirement plan
- 13th month pay
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Technical Customer Support Agent providing support and troubleshooting for webhosting and domain customers. Engage in product development actively while ensuring excellent customer service in a hybrid setup.
Site IT Support Manager ensuring stable and secure IT operations at Grugliasco headquarters. Leading IT initiatives and collaborating with corporate standards for effective IT management.
Business Unit Manager overseeing material testing labs at viridiusLAB AG in Germany. Leading teams, driving business development, and ensuring operational effectiveness in a dynamic environment.
IT Manager managing M&A IT due diligence and integration for Labcorp in Burlington or Durham, NC. Lead cross - functional teams to ensure timely execution across acquisitions in healthcare sector.
Junior System IT Administrator supporting IT operations in the semiconductor sector. Handling hardware/software inquiries, managing IT assets, and assisting the team with network/server maintenance.
IT Administrator responsible for managing Microsoft Active Directory and Exchange. Engaging in IT projects and supporting datacenter operations in Austria.
IT Support Team Leader overseeing IT support for CMA CGM's UK operations. Managing daily support activities and ensuring excellent customer service for over 500 users.
Sr Manager leading IT Infrastructure at NFPA focused on reliability, security, and performance. Overseeing hybrid on - premise and cloud infrastructure while managing a dedicated team.
IT Support Specialist at Slomin’s Inc. providing technical support and managing local servers and cloud productivity solutions. Balancing end - user support with infrastructure management in a family - owned company.