Managing a team of Financial Solutions Advisors at Bank of America. Driving client experience strategies and ensuring operational excellence across multiple locations.
Responsibilities
This job is responsible for managing a team that may be composed of field-based Financial Solutions Advisors.
Key responsibilities include driving local strategies and tactics surrounding the client experience, deepening and growing relationships, and ensuring operational excellence at the market and financial center levels.
Job expectations include working across the organization to develop business knowledge and cultivate one team partnership to collectively achieve results.
Models an inclusive environment for employees and clients, aligned to company D&I goals.
Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
Assesses talent and builds bench strength for roles across the organization.
Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
Requirements
Has Series 7 and 66.
Has supervisory licenses of an 8 (or 9 and 10 combined) or possesses a Series 4, 24 and 53, or is able to obtain any/all required licenses within a specified period of time.
Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
Collaborates effectively to get things done, building and nurturing strong relationships with key partners/clients across and outside of organizations.
Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.
Has 5+ years’ of demonstrated experience with sales/bank operations and building, leading, managing and coaching a team.
Is confident in identifying solutions for clients based on their needs and can resolve problems independently or bring in others as needed.
Communicates effectively and confidently and is comfortable engaging all clients.
Has the ability to learn and adapt to new information and technology platforms.
Applies strong critical thinking and problem-solving skills to meet clients’ needs as well as escalate as needed with sense of urgency.
Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
Can attract, recruit and retain an effective sales and operations team.
Efficiently manages your time and capacity.
Can manage complexity, prioritize tasks, delegate and execute in a fast-paced environment.
Can interpret performance results, find opportunities to drive success and hold others accountable to results.
Can be flexible to work weekends and/or extended hours as needed.
Travel required: Will vary depending on geography.
Is proficient in computer skills and professional programs (example: Microsoft Office).
Has the ability to pass compliance requirements.
Benefits
This role is currently benefits eligible.
We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
Job title
Consumer Investments Market Leader – Private Bank Financial Solutions Advisor
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