Hybrid Global Credit Operations Program Manager

Posted last month

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About the role

  • Global Credit Operations Program Manager overseeing corporate change initiatives impacting business operations at Bank of America. Managing projects and collaborating with cross-functional teams for strategic execution.

Responsibilities

  • Overseeing programs and projects specific to corporate change initiatives
  • Serving as the primary contact to department managers for critical change initiatives
  • Communicating, influencing, and negotiating vertically and horizontally to obtain or leverage resources
  • Delivering regulatory and executive materials and ensuring results align to program strategy
  • Managing project deliverables and ensuring key milestones are complete
  • Present-out status to key leaders in technology, the line-of-business, and operations leadership
  • Defining program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders
  • Monitoring the execution of defined tasks through tracking of program milestones and their statuses

Requirements

  • Program/Project Management experience 1-3 plus years’
  • Fulfillment, Service and Operations experience in a lending environment
  • Experience leading cross-functional project teams
  • 5-10+ years’ experience with project delivery work
  • Working Knowledge of Enterprise Change Standards
  • Bachelor’s college degree required
  • Leadership level presentation experience

Benefits

  • Discretionary incentive eligible
  • Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
  • Industry-leading benefits
  • Access to paid time off
  • Resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Job title

Global Credit Operations Program Manager

Job type

Experience level

Mid levelSenior

Salary

$113,100 - $170,900 per year

Degree requirement

Bachelor's Degree

Location requirements

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