Hybrid Global Credit Operations Program Manager

at Bank of America

• Job title: Global Credit Operations Program Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $113,100 - $170,900 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Waltham, United States

About the role

• Global Credit Operations Program Manager overseeing corporate change initiatives impacting business operations at Bank of America. Managing projects and collaborating with cross-functional teams for strategic execution.

Responsibilities

• Overseeing programs and projects specific to corporate change initiatives
• Serving as the primary contact to department managers for critical change initiatives
• Communicating, influencing, and negotiating vertically and horizontally to obtain or leverage resources
• Delivering regulatory and executive materials and ensuring results align to program strategy
• Managing project deliverables and ensuring key milestones are complete
• Present-out status to key leaders in technology, the line-of-business, and operations leadership
• Defining program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders
• Monitoring the execution of defined tasks through tracking of program milestones and their statuses

Requirements

• Program/Project Management experience 1-3 plus years’
• Fulfillment, Service and Operations experience in a lending environment
• Experience leading cross-functional project teams
• 5-10+ years’ experience with project delivery work
• Working Knowledge of Enterprise Change Standards
• Bachelor’s college degree required
• Leadership level presentation experience

Benefits

• Discretionary incentive eligible
• Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
• Industry-leading benefits
• Access to paid time off
• Resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.