Global Credit Operations Program Manager overseeing corporate change initiatives impacting business operations at Bank of America. Managing projects and collaborating with cross-functional teams for strategic execution.
Responsibilities
Overseeing programs and projects specific to corporate change initiatives
Serving as the primary contact to department managers for critical change initiatives
Communicating, influencing, and negotiating vertically and horizontally to obtain or leverage resources
Delivering regulatory and executive materials and ensuring results align to program strategy
Managing project deliverables and ensuring key milestones are complete
Present-out status to key leaders in technology, the line-of-business, and operations leadership
Defining program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders
Monitoring the execution of defined tasks through tracking of program milestones and their statuses
Requirements
Program/Project Management experience 1-3 plus years’
Fulfillment, Service and Operations experience in a lending environment
Experience leading cross-functional project teams
5-10+ years’ experience with project delivery work
Working Knowledge of Enterprise Change Standards
Bachelor’s college degree required
Leadership level presentation experience
Benefits
Discretionary incentive eligible
Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.
Industry-leading benefits
Access to paid time off
Resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
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