Junior Product Manager focused on Care 2.0 migration for refurbished devices at Back Market. Driving delivery, managing priorities, and supporting cross-functional discussions within an agile team.
Responsibilities
Drive delivery of Care 2.0 migration to Intercom
Manage day-to-day prioritization across CDIT dependencies
Write clear requirements and user stories in Jira
Organize refinement sessions with the CDIT team
Triage incoming requests from business teams
Own ticket routing logic across different Care scopes
Requirements
1-3 years of product management experience or equivalent hands-on experience with product delivery
Strong knowledge of Intercom
Excellent written and verbal communication skills in English
Strong organizational and prioritization skills
Ability to work independently
Benefits
Hybrid work policy requiring 3 days onsite per week
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