Underwriting Assistant supporting operational underwriting processes at Tokio Marine. Responsible for documentation checks and system updates in a hybrid work environment.
About the role
- Underwriting Assistant supporting brokers by processing endorsements and managing inquiries. Engaging in a fast-paced environment with a focus on accuracy and customer service in Canada.
Responsibilities
- Process a variety of endorsement types within delegated authority using multiple internal systems
- Adhere to established Service Level Agreements (SLAs)
- Manage chats and calls from brokers via the triage queue, providing assistance with basic inquiries
- Collaborate with underwriting teams and brokers to obtain missing information as required
- Efficiently navigate triage queues, prioritizing the oldest tasks to maintain service standard
- Maintain a strong understanding of service level expectations to deliver exceptional customer service
Requirements
- Post‑secondary education or equivalent experience
- Insurance background preferred, industry accreditation an asset
- Minimum 2 years in a support or operations role
- Thrives in a fast‑paced, deadline‑driven environment
- Sharp multitasking abilities and quick to learn new systems
- Comfortable with high‑volume, repetitive tasks while maintaining accuracy and speed
- Exceptional attention to detail, organization, and time management
- Adaptable, proactive, and confident working independently
- Strong judgment, communication, and interpersonal skills
- Genuine interest in building a long‑term career in general insurance
- Bilingual (English & French) considered a strong advantage
Benefits
- Compelling rewards package including base compensation
- Eligibility for annual bonus
- Retirement savings
- Share plan
- Health benefits
- Personal wellness
- Volunteer opportunities
- Competitive vacation package with the option to purchase 5 extra days off per year
- Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion
- Corporate wellness programs to support our employees’ physical and mental health
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Senior Product Manager leading product strategy and vision for innovative motor insurance solutions. Driving growth and improved underwriting processes at top online provider in Europe.
Underwriting Assistant supporting the Healthcare Medical Malpractice underwriting team in various capacities. Responsible for accurate risk documentation, policy issuance, and underwriting workflow efficiency.
Underwriting Consultant at CNA overseeing complex business accounts in National Accounts Property. Responsible for business development and underwriting analysis in a hybrid work environment.
Underwriting Consultant managing complex umbrella and excess accounts for CNA, driving business results through sales and marketing skills. Collaborating with external and internal partners to ensure profitability.
Underwriting Supervisor responsible for overseeing offshore underwriting resources at AmeriHome Mortgage. Manage teams ensuring quality adherence to underwriting guidelines and company policies.
Senior Manager, Corporate Underwriting managing Corporate Underwriting, Compliance, and Licensing Operations at GEICO. Seeking a dynamic leader to drive significant changes quickly in the auto insurance industry.
Underwriter managing new business and renewals within guidelines for an international insurer. Fostering relationships with intermediaries to drive service delivery and innovation.
Vice President of Underwriting at Zenith; overseeing underwriting operations and external customer engagement in Workers' Compensation.
Agribusiness Trainee responsible for acquiring experience and business acumen in assigned areas. Assisting teams and building a strong foundation for a professional career at Westfield.