Hybrid Storage & Backup – Monitoring Automation Tech Lead

at Avenga

• Job title: Storage & Backup – Monitoring Automation Tech Lead
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: ITSM, Python, VMware
• Location requirements: Hybrid, Warsaw, Poland

About the role

• Storage & Backup Management Lead managing SAN/NAS storage and backup platforms at Avenga. Overseeing incident response, collaboration, and compliance with data retention and regulatory requirements.

Responsibilities

• Lead deployment, optimisation, and lifecycle management of SAN/NAS storage and backup platforms.
• Ensure compliance with data retention and regulatory requirements.
• Maintain and improve backup and disaster recovery processes.
• Oversee incident response, troubleshooting, and documentation.
• Conduct regular reviews of storage utilisation, backup success, and recovery readiness.
• Manage vendor relationships and coordinate with third‑party support.
• Support audits, remediation, and governance activities.
• Guide L2 analysts and collaborate with cross‑functional teams.
• Ensure secure decommissioning of end‑of‑life hardware.
• Drive continuous improvement and stay current with emerging technologies.
• Lead deployment, configuration, and optimisation of monitoring tools.
• Develop automation scripts and workflows to streamline operations and reduce manual effort.
• Ensure real‑time visibility into system health, performance, and security.
• Integrate monitoring and automation with incident and reporting systems.
• Oversee alerting, reporting, and escalation processes.
• Conduct regular reviews of monitoring data and automation effectiveness.
• Support audits, governance, and SLA compliance.
• Mentor L2 analysts and collaborate with infrastructure, application, and security teams.
• Drive adoption of automation and continuous improvement initiatives.
• Maintain documentation and manage vendor relationships.
• Provide technical leadership across storage, backup, monitoring, and automation domains.
• Ensure alignment with business continuity, SLA, and compliance requirements.
• Lead incident response, optimisation initiatives, and cross‑team collaboration.
• Maintain strong operational documentation and support audit activities.

Requirements

• Advanced expertise in SAN/NAS architectures, including HPE, EMC, NetApp, VMware vSAN, and Cisco HyperFlex Distributed Filesystem.
• Strong knowledge of storage fabric management (Cisco, Brocade), including provisioning, multipathing, zoning, and masking.
• Proven experience in capacity planning, performance optimisation, and lifecycle management of enterprise storage platforms.
• Deep understanding of replication technologies, snapshot policies, and regular recovery testing.
• Hands‑on experience with Rubrik backup solutions, including application‑consistent backups and disaster recovery simulations.
• Proficiency in data migration, decommissioning processes, and integrity validation.
• Strong focus on security, access control, and compliance across storage and backup environments.
• Ability to optimise storage costs and forecast capacity needs.
• Experience collaborating with server, database, and application teams to ensure throughput, performance, and restore readiness.
• Ability to mentor and support L2 analysts in storage and backup operations.
• Expertise in enterprise monitoring platforms such as LogicMonitor and Dynatrace, including coverage modelling and KPI dashboard development.
• Strong skills in alert threshold tuning, event enrichment, correlation, and noise reduction.
• Proficiency in automation scripting (PowerShell, Bash, Python) to streamline IT operations and support incident response.
• Experience managing monitoring pipelines, platform upgrades, and rollback procedures.
• Knowledge of integrating monitoring systems with ITSM, SIEM, and escalation workflows.
• Strong capacity planning, SLO reporting, and trend analysis capabilities.
• Experience with synthetic monitoring, DR validation, and observability standards for new services and locations.
• Ability to maintain and enhance knowledge bases, alert playbooks, and tuning guidelines.
• Mentoring capability to support L2 analysts in monitoring and automation disciplines.
• Willingness to be on call one week per month

Benefits

• Private medical care
• Cafeteria benefits program
• Private insurance