Technical Onboarding Architect optimizing customer product investment in AECO solutions. Collaborating with commercial customers to deliver onboarding services and maximize Autodesk solutions usage.
Responsibilities
Serve as a deployment coordinator, demonstrating both technical and program governance capabilities
Help design, build, and maintain strategic fast track onboarding services
Provide technical deployment guidance and best practices to help customers adopt Autodesk Solutions
Support the discovery and delivery of assisted onboarding sessions
Establish working relationships with customers, partners, and internal support teams
Use Autodesk Technology to help customers overcome barriers and accelerate their business outcomes
Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise
Deliver technical guidance based on best practices
Help customers reduce deployment and onboarding time
Help customers increase Autodesk Solutions usage and consumption
Curate and create assets to support fast track onboarding services for Architectural, Civil Engineering and Construction and Autodesk AECO Product Solutions
Develop and update digital content adhering to the CTS standards of quality and consistency, that solves specific customer challenges
Collaborate across multiple teams to drive deployment efforts with customers
Requirements
5 – 6 years Architecture, Civil Engineering & Construction or related field experience
Advanced knowledge of Architectural, Construction and Engineering industry needs and workflows
Bachelor's degree or equivalent experience in Architectural, Civil or Construction engineering
Expert knowledge of Autodesk Revit, Civil3D and/or Autodesk Construction Cloud in a production Environment
Additional knowledge of Autodesk Platform Solutions, Dynamo, Generative design a bonus
Proven ability to be flexible and learn quickly in a fast-paced environment
Able to manage several projects at a time, setting the right priorities
Demonstrated ability to build and maintain strong relationships with commercial customers
Excellent verbal and written communication skills; ability to convey complex technical details coherently to a live or virtual audience
Strong content creator for both internal and customer facing audiences
Strong communicator in English and able to build relationship at all levels
Team player who enjoys supporting and interacting with other members of a shared responsibility team
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