Hybrid Supply Account Executive

at AURA AURA

• Job title: Supply Account Executive
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, London, United Kingdom

About the role

• Supply Account Executive managing supplier relationships across the UK for AURA's security supplier network. Engaging new providers and ensuring operational excellence across our network.

Responsibilities

• Identify and engage new security service providers across the UK.
• Lead outreach efforts via email, LinkedIn, phone calls, and in-person visits.
• Onboard new suppliers, ensuring seamless integration into the AURA network.
• Train and equip suppliers with AURA’s hardware, software, and operational processes.
• Develop and maintain long-term relationships with key supplier stakeholders.
• Act as the primary point of contact for all supplier-related issues, ensuring high levels of satisfaction and performance.
• Proactively resolve technical, operational, and service challenges.
• Monitor, analyse, and report on supplier performance using data-driven insights.
• Identify inefficiencies and implement strategies to improve service quality and response times.
• Collaborate with internal teams to refine processes and enhance supplier engagement.
• Work closely with Operations, Product, and Technical teams to ensure suppliers meet AURA’s service requirements.
• Communicate system updates, new features, and best practices to suppliers.
• Ensure seamless coordination between suppliers and monitoring centres for optimal emergency response.

Requirements

• 1+ years of experience in account management, supplier relations, or business development, preferably within security, logistics, or technology-driven services.
• Exceptional communication and relationship management skills, with the ability to engage and influence key stakeholders.
• Strong problem-solving skills and the ability to work autonomously in a fast-paced environment.
• Data-driven approach to performance analysis and strategic decision-making.
• Highly organised with the ability to manage multiple relationships and projects simultaneously.
• Proficiency in G-Suite and general computer literacy.
• Experience in the security industry is advantageous.
• A valid driver’s licence and access to a vehicle is beneficial, as travel across the UK is required.

Benefits

• Be part of a fast-growing, technology-driven company revolutionising the security and emergency response industry
• Work in a dynamic, collaborative, and high-impact environment