Senior Health & Protection Consultant providing consulting advice and maintaining Healthcare and Protection client portfolio. Join Mercer for career development in a collaborative culture.
About the role
- Senior Dynamics 365 Consultant leading CRM projects at Audius in a hybrid environment. Working on client digital transformation with a focus on Microsoft technologies.
Responsibilities
- You will lead and take responsibility for CRM projects from requirements analysis through to successful implementation
- Design and configure tailored CRM solutions based on Microsoft Dynamics 365, with a focus on Dynamics 365 Sales, Customer Insights, Service or Field Service
- Manage the project team and external service providers
- Support projects from A to Z and leverage the latest technologies to solve technical challenges
- Key account management, including identifying opportunities for further development
- Actively contribute to the development of our CRM strategy and our Microsoft Dynamics 365 portfolio
Requirements
- Several years of experience in consulting or project management in IT, CRM or Business Intelligence (BI), with a focus on Microsoft Dynamics CRM
- Solid knowledge and practical experience in Dynamics 365 Sales, Customer Insights, Service or Field Service
- Strong analytical thinking and a solution-oriented, independent working style that enables you to lead projects with enthusiasm and responsibility
- Motivation to work on exciting client projects with modern technologies and to avoid routine
- Team spirit, strong communication skills and a customer-service focus
- Excellent German and English skills, both written and spoken
Benefits
- Join an innovative environment with flat hierarchies, short decision paths and a long-term perspective with opportunities for internal development
- Owner-managed (since 1991)
- Flexibility is important to us: you can work up to 100% from home
- Work-life balance and support for combining family and career
- Individual training and development opportunities as well as e-learning offerings
- audius private health insurance
- Bike leasing
- Urban Sports Club
- Corporate Benefits
- Exceptional company and team events
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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