Responsible for Incident management within the NG911 Network Operations Center. Handling alerts and inquiries related to Network and Voice operations all while working a consistent shift schedule.
Responsibilities
Responsible for Incident management within the NG911 Network Operations Center
Handling Network and Voice related alarms/incidents
Handling inquiries from customers, vendors and third parties that are part of the Atos NG911 ecosystem
Work four 12 Hr Days and then has 4 days off before next shift
Requirements
Staff must be in the Continental United States
Willingness to work within a shift schedule
Ability to handle Network and Voice related alarms/incidents
Ability to handle inquiries from customers, vendors and third parties
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