Principal Systems Analyst collaborating with business partners and development teams at Fidelity. Ensuring successful delivery of program milestones in a fast - paced environment.
About the role
- Systems Engineer providing IT management and support for hedge funds and investment firms. Collaborating with other engineers in a growing team environment.
Responsibilities
- Perform IT Support services to users
- Use of a ticketing system to manage support queries
- Maintain documentation and comply with rules and guidelines of the organization
- Adherence to strict change control procedures
Requirements
- 2 years of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
- End-User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
- Strong verbal and written communication skills
- Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
- Systems Administration: Knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy
- Good if you are familiar with Citrix XenApp
- Support of Sophos or similar products for endpoint threat management
- Basic understanding of virtualization platforms such as VMware or Hyper-V
- Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching, and Firewalls
- Experience working in an MSP environment
Benefits
- Competitive salary
- Comprehensive benefits
- Great perks
- Professional and career development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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