Jr. Systems Engineer supporting IT at financial industry clients using Microsoft 365 and systems administration. Collaborating on technical operations onsite in a hybrid setting in Boston.
Responsibilities
Perform IT Support services to users onsite
Use of a ticketing system to manage support queries
Maintain documentation and comply with rules and guidelines of the organization
Adherence to strict change control procedures
Requirements
At least 1 year of IT Experience (Desktop Support, Systems Engineering, Systems Administration)
End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting
Strong verbal and written communication skills, responsibility, and follow-through
Support of primarily Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD)
Systems Administration: Basic knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy
Basic understanding of networking concepts
The candidate must be able to complete all physical requirements of the job, which include but are not limited to, the following; must be able to lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment.
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