Digital Channel & User Experience Specialist enhancing customer experience across postal service channels. Supporting accessibility compliance and optimizing customer interaction processes in postal services.
About the role
- User Experience Designer transforming business vision and customer needs into engaging digital experiences. Collaborating with product, engineering, and design teams for intuitive solutions.
Responsibilities
- Transform business vision and customer needs into intuitive, engaging digital experiences.
- Partner closely with product, engineering, and design teams to bring ideas to life.
- Design wireframes, prototypes, and visual concepts using tools such as Figma.
- Present and communicate design decisions clearly to cross-functional stakeholders.
- Collaborate with developers during implementation to ensure design intent and quality outcomes.
- Conduct and interpret user research to inform design recommendations and iterative improvements.
- Stay current on UX/UI trends, tools, design systems, and best practices.
Requirements
- Bachelor’s degree in Design, Digital Design, Communication Design, Information Design, Graphic Design, or Interaction Design or equivalent experience.
- 3+ years designing component-based web, mobile, or desktop applications.
- Experience applying user-centered design principles, workflows, and usability best practices.
- Preferred Experience presenting design concepts to product, engineering, and design teams.
- Strong visual design skills and experience working within design systems.
- Familiarity with financial and/or banking terminology, systems and tools.
Benefits
- Retirement savings including both 401(k) and Pension plans.
- Paid time off to volunteer in your community.
- Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
- Competitive salaries with professional development and advancement opportunities.
- Bonus benefits including well-being programs and incentives, parental leave, an employee stock purchase plan, military benefits and much more.
- Personal banking, loan, investment and insurance benefits.
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Experience Design CoE Lead at PwC Canada, responsible for leading design functions and transforming design practices and methodologies to elevate client - centric delivery.
Developing digital interfaces for research and industrial projects at Fraunhofer. Involves UX design, prototyping, and user collaboration.
Senior UX Designer focused on designing conversational AI experiences for major clients including T - Mobile. Contribute to UX design and research for Blink's Embedded practice with cross - functional teams.
User Experience Designer at Magnet Forensics focusing on user - centered digital product interfaces. Collaborating with teams to solve complex problems and create innovative designs.
Product Designer Lead at Nova Escola designing AI - based conversational products. Leading user - centered design and research to enhance educational experiences for teachers in Brazil.
Senior Product Designer creating high - quality UI experiences for Fresco’s smart kitchen platform. Taking ownership of the design process and collaborating with cross - functional teams in a hybrid work environment.
Senior Product Designer shaping high - quality UX across multi - surface cooking experiences for Fresco’s smart kitchen platform. Collaborating with cross - functional teams and applying scalable design systems.
Director of Product Design overseeing design vision at Norm Ai with a focus on AI integration. Leading a team to innovate design practices in a rapidly evolving AI landscape.
Senior Product Designer owning the design function at Smartnumbers, collaborating with Product Managers and engineers to enhance fraud prevention and customer experience.