Expert in essential oils at Aroma-Zone boutique in Paris advising customers on products and uses. Collaborating with team to ensure optimal presentation and customer satisfaction.
Responsibilities
Welcome, assist and advise customers on the Aroma-Zone range: essential oils, their properties and precautions for use, diffusion (aromatic diffusers), absolutes, dispersants, CO2 extracts, etc.
Advise customers on cosmetics, cosmetic kits and DIY formulations, as well as ready-to-use organic products
Ensure customer satisfaction: greeting, support and overall well-being
Coordinate new product launches in your section in collaboration with the development teams: train advisors, stage and present new products, and set up product displays
Ensure the safety of people and property in your area
Propose and implement customer information tools, in-store events and organizational tools to improve the quality of services delivered to customers
Take part in store opening and closing procedures
May be required to represent the company to the press and media and to take part in shoots, photoshoots and interviews
Requirements
Holder of a Naturopathy diploma
Expert knowledge of essential oils, absolutes and CO2 extracts, including their properties, risks and precautions for use
Good knowledge of aromatic diffusion products (diffusers and related accessories)
Enjoys sales, in-store customer advising and teamwork
Energetic and versatile
Excellent customer relations skills and a strong service orientation
Autonomous, proactive, rigorous and precise
High standards for cleanliness, organization and customer reception
Perfect command of French; concise and clear oral communication
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