Claims Coordinator providing operational support for processing incident reports and insurance claims. Serving as a liaison between operations, insurance carriers, and stakeholders to ensure compliance and accurate documentation.
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Hybrid Senior Claims Examiner, Commercial Property & Entertainment
Posted last week
About the role
- Senior Claims Examiner managing complex entertainment claims for Arch Insurance. Investigating and resolving claims in various entertainment sectors including film and live events.
Responsibilities
- Proactively investigate, evaluate, negotiate and resolve Entertainment claims including Real Property and Business Personal Property, Time Element, Contingency, Miscellaneous Equipment, Theater, Third Party Property Damage and Props Sets & Wardrobe
- Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary, as well as review coverage counsel's opinion letters and analysis
- Develop and implement strategy related to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care
- Develop and implement timely and accurate resolution strategies to ensure mitigation of indemnity and expense exposures
- Maintain contact with any/all associated claims carrier(s)’ claims staff, business line leader, underwriter, defense counsel, program manager, and broker to communicate developments and outcomes as necessary
- Investigate claims and review the insureds' materials, pleadings, and other relevant documents
- Identify and review each jurisdiction's applicable statutes, rules, and case law
- Review litigation materials including depositions and expert's reports
- Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues
- Retain counsel when necessary and direct counsel in accordance with resolution strategy
- Analyze coverage, liability and damages for purposes of assessing and recommending reserves
- Prepare and present written/oral reports to senior management setting forth all issues influencing evaluations and recommending reserves
- Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter
- Negotiate resolution of claims
- Select and utilize structure brokers
- Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from the insured, counsel, underwriters, brokers, and senior management regarding claims
Requirements
- 5-7+ years of work experience at an insurance company and/or insurance claims loss adjustment service provider managing property claims process supporting commercial accounts
- Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
- Strong time management and organizational skills
- Demonstrated ability to take part in active strategic discussions
- Demonstrated ability to work well independently and in a team environment
- Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word
- Willing and able to travel 10%
- Multi-lingual is a plus
Benefits
- multiple medical plans plus dental, vision and prescription drug coverage
- a competitive 401k with generous matching
- PTO beginning at 20 days per year
- up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
- basic Life and AD&D Insurance
- Short and Long-Term Disability
- Paid Parental Leave of up to 10 weeks
- Student Loan Assistance
- Tuition Reimbursement
- Backup Child and Elder Care
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