About the role

  • Claims Examiner resolving low complexity General Liability claims for the Claims Division. Providing customer service and managing investigations as part of the Shared Services Team.

Responsibilities

  • investigat ing , evaluat ing and resolv ing various types of commercial first and third party low complexity General Liability claims
  • Provide and maintain exceptional customer service and ongoing communication to the appropriate stakeholders through the life of the claim including prompt contact and follow up to complete timely and accurate investigation, damage evaluation and claim resolution in accordance with regulatory, company standards , and authority level
  • Conduct thorough investigation of coverage, liability and damages ; m ust document facts and maintain evide nce to support claim resolution
  • Review and analyze supporting damage documentation
  • Comply and stay abreast of all statutory and regulatory requirements in all applicable jurisdictions
  • Establish appropriate loss and expense res erves with documented rationale
  • Demonstrate technical efficiency through timely and consistent execution of best claim handling practice s and guidelines

Requirements

  • Hands-on experience and strong aptitude with Outlook, Microsoft Excel, PowerPoint, and Word
  • Knowledge of ImageRight preferred
  • Exceptional communication (written and verbal), influencing, evaluation, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
  • Ability to take part in active strategic discussions and leverage technical knowledge to make cost-effective decisions
  • Strong time management and organizational skills; ability to adhere to both internal and external regulatory timelines
  • Ability to work well independently and in a team environment
  • Texas Claim Adjuster license preferred, but not required for posting. Upon employment candidate would be required to obtain Texas Claim Adjuster license within six months of hire date.
  • Bachelor’s degree preferred
  • 3-5 years’ experience handling the process of commercial insurance claims

Benefits

  • multiple medical plans plus dental, vision and prescription drug coverage
  • competitive 401k with generous matching
  • PTO beginning at 20 days per year
  • up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Off
  • basic Life and AD&D Insurance as well as Short and Long-Term Disability
  • Paid Parental Leave of up to 10 weeks
  • Student Loan Assistance and Tuition Reimbursement
  • Backup Child and Elder Care
  • and more.

Job title

Claims Examiner, General Liability

Job type

Experience level

Mid levelSenior

Salary

$71,900 - $97,110 per year

Degree requirement

Bachelor's Degree

Location requirements

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