Hybrid TOC Engineer

Posted yesterday

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About the role

  • TOC Engineer responsible for operational IT tasks and ensuring end-user experience. Engaging with technologies from Cisco and Microsoft in global settings.

Responsibilities

  • Responsible on working all tickets and other operational tasks.
  • Ensure regular system backups in place
  • Manage and configure backup toolset
  • Perform quick system restores for disaster recovery purposes
  • Apply industry best practices in maintaining and operating hosting and networking assets
  • Asset Change Management. Maintenance and improvements on CMDB
  • Provide fast and quality solutions to outages detected by our monitoring tool
  • Resolve issues that has high customer impact
  • Provide indebt root cause analysis, and apply logical solutions
  • Act as control and enact identity policies
  • Provide SSO integration on accredited external sites/application
  • Maintain health of AD infrastructure and functionalities
  • Deploy latest patches on resources
  • Perform in-places OS upgrades
  • Provide the best end user experience possible
  • Maintenance/Administration of Tech assets

Requirements

  • High Technical experience in technologies mainly but not limited to Cisco and Microsoft solutions. Able to operate/navigate on technologies regarding Virtualization, PaaS, IaaS, Security and recovery, Azure Storage, AD, DNS, Windows Server OS, SCCM, Linux, PowerShell.
  • Demonstrate significant technical abilities by quickly restoring outages, able to provide detailed Root Cause Analysis for server slowness/outages.

Benefits

  • Our Commitment to Equality, Diversity, Inclusion & Belonging
  • Meaningful work and the opportunity to build a career that is right for you

Job title

TOC Engineer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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