IT Service Manager ensuring service quality and customer satisfaction for an IT - Service Provider. Involves communication with clients and stakeholders while managing service contracts.
About the role
- Location Manager overseeing operations at Blue Origin in Cape Canaveral. Leading a high-performing team and ensuring exceptional client service in a dynamic environment.
Responsibilities
- Lead the daily operations of attendants and Micro Market routes
- Coordinate and oversee product deliveries to client locations
- Serve as the primary client partner
- Coach, mentor, and develop your team
- Provide ongoing, real-time feedback and recognition to attendants
- Manage weekly inventory with precision
- Champion a strong Service and Safety culture
- Recruit, train, and retain top talent
- Ensure exceptional retail convenience execution
- Resolve client service issues
- Foster clear, effective communication at all levels
- Maintain accurate business and administrative records
Requirements
- Prior leadership, management, or supervisory experience (preferred)
- 2–4 years of experience in logistics or related operational roles
- Bachelor’s degree (preferred)
- Excellent communication, client service, and organizational skills
- Ability to multitask and manage competing priorities independently and efficiently
- Strong computer and Microsoft Office skills (Word, PowerPoint, Excel)
- Valid passport or original birth certificate
- Valid driver’s license
Benefits
- Exceptional experience for clients
- Coaching a high-performing team
- Strong communication and collaboration
- Ongoing real-time feedback and recognition
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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