Onsite Senior Project Manager, Digital Platforms

Posted 10 hours ago

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About the role

  • Senior Project Manager overseeing daily operations of digital learning technology platforms at AO Education Institute. Collaborating with IT and education teams for seamless program delivery and continuous improvement.

Responsibilities

  • Run and improve the platform ecosystem: Coordinate operations across assigned platforms from the learning technology stack: Totara LMS, Kaltura, Area9, Bynder, Sitecore, Salesforce E&A, and related systems
  • Ensure platform integration, data exchange, and SSO/authentication workflows function reliably
  • Monitor platform performance, troubleshoot issues, and coordinate resolution with vendors and AO IT
  • Maintain technical documentation for platform configurations, integrations, and operational procedures
  • Identify and implement opportunities to streamline workflows, reduce manual effort, and improve the user experience
  • Manage vendor relationships and projects: Serve as the day-to-day contact for assigned platform vendors: SLA monitoring, sprint coordination, release management, and quality assurance
  • Lead technical requirements gathering and solution design for platform enhancements and new integrations
  • Support RFP processes and vendor evaluations when new tools are being considered
  • Enable Education Design delivery: Work with Education Design project managers to ensure platforms are configured and ready for program delivery
  • Support the evaluation & assessment data workflow: ensuring event data is collected, structured, and accessible
  • Support learning operations processes by contributing to standard operating procedures and operational handbooks for platform-related workflows
  • Contribute to the progressive modernization of legacy integrations in collaboration with the Senior PM AI

Requirements

  • 5–8 years of experience in digital platform management, technical project management, or enterprise systems integration.
  • A relevant degree is valued but not required; equivalent practical experience is equally accepted
  • Experience managing complex environments with multiple SaaS platforms, custom integrations, and vendor relationships
  • Technical aptitude: you understand APIs, data flows, and system architectures well enough to troubleshoot issues and specify requirements — you don’t need to be a developer, but you can’t be afraid of technical detail
  • Experience with at least two of: LMS platforms (Totara, Moodle, Canvas), video platforms (Kaltura, Brightcove), CMS/DAM systems (Sitecore, Bynder), or evaluation/assessment systems
  • Vendor management experience: contracts, SLAs, sprint planning, and holding external partners accountable
  • Strong organizational skills and the ability to manage multiple concurrent priorities
  • English fluency required; German is an advantage

Benefits

  • An interesting and varied job in an exciting and innovative organization
  • The opportunity to be part of a highly committed international team
  • Modern infrastructure
  • High degree of flexibility regarding working hours and location (depending on operational requirements)
  • Generous package of social benefits, including supplementary vacation days and pension scheme contributions
  • Internal skills training opportunities and support for continued education

Job title

Senior Project Manager, Digital Platforms

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Tech skills

Location requirements

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