Hybrid Senior Manager, Managed Services

Posted last month

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About the role

  • Senior Manager overseeing AML/Financial Crime client engagements and leading teams to meet client objectives. Contains responsibilities related to risk management and operational excellence.

Responsibilities

  • Lead day-to-day operations on AML/FC engagements, manage, and escalate risk accordingly
  • Supervise the day-to-day operations on financial crime/AML engagements in accordance with terms of service agreements stipulated in the executed statement of work (SOW)/contract
  • Establish quality standards on the engagement
  • Prepare reports, manage, and escalate risks/issues on the engagement appropriately and timely
  • Assist the Director on the engagement to design and implement KPI/ KRI reports
  • Identify and coordinate training needs on the project
  • Attend client meetings
  • Work with the Manager(s) to continuously assess whether the engagement leverage model is adequate to meet engagement needs
  • Ensure that the engagement team submits their time in NetSuite correctly and on time
  • Ensure client billing/invoices are completed correctly
  • Contribute to AMLRS business development and growth initiatives
  • Promote and participate in inclusive mentoring and coaching relationships

Requirements

  • Bachelor’s Degree with 15+ years or more of AML / Financial Crimes experience
  • Understanding of regulatory requirements as it pertains to areas such as transaction monitoring, AML policies and procedures, KYC, EDD and AML independent testing
  • Must reside in Ontario and be willing to travel to our Mississauga office as needed for client requirements
  • Heavy mix of advisory consulting and banking experience
  • Proven ability to lead, mentor and coach teams of more than 50 employees, including Managers
  • Delivery Lead Experience
  • Ability to lead large-scale projects (200+ resources)
  • Ability to exercise AML subject matter expertise and project management skills to effectively manage scope, budget, and timelines on AML/FC projects
  • Ability to identify and manage prompt resolution of potential risks and issues while managing client expectations

Benefits

  • Flexible to work from home
  • Occasional visits to Mississauga office may be required
  • Mentoring and coaching relationships on the engagement

Job title

Senior Manager, Managed Services

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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