Hybrid Lead DevOps Engineer

at American Family Insurance

• Job title: Lead DevOps Engineer
• Job type: Full Time
• Experience level: Senior
• Salary: $131,000 - $220,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Ansible, AWS, Azure, Cloud, Google Cloud Platform, Jenkins, Terraform
• Location requirements: Hybrid, Madison, United States

About the role

• Lead DevOps Engineer driving modernization and operational excellence for Enterprise Payments at American Family Insurance. Collaborate across teams and enhance payment processing capabilities.

Responsibilities

• Lead the DevOps strategy and execution for Enterprise Payments, supporting both on-premises and cloud environments
• Collaborate with engineering, product, and security teams to design, implement, and maintain robust CI/CD pipelines
• Champion automation initiatives to streamline deployment, monitoring, and maintenance processes
• Ensure the security and compliance of payment systems, implementing best practices for access control, vulnerability management, and data protection
• Guide and mentor team members, fostering a culture of innovation, collaboration, and continuous learning
• Troubleshoot and resolve complex issues across application, infrastructure, and integration layers
• Monitor system performance, proactively identifying opportunities for optimization and cost efficiency
• Maintain documentation and knowledge sharing for operational procedures, architecture, and incident response
• Stay current with industry trends and emerging technologies, recommending improvements to enhance reliability and scalability
• Develop, maintain, and enforce GitLab branching strategies to ensure efficient and organized code development workflows
• Execute and oversee code merges in GitLab, ensuring code quality, resolving conflicts, and facilitating smooth integration across development teams

Requirements

• Bachelor's degree in computer science, Information Technology, or related field; or equivalent experience
• 5+ years of experience in DevOps, Site Reliability Engineering, or related roles
• Proven expertise in both on-premises and cloud (preferably AWS, GCP, or Azure) environments
• Strong experience with CI/CD tools (e.g., Jenkins, GitLab, Github), automation frameworks, and infrastructure as code (Cloudformation, Terraform, Ansible)
• Solid understanding of application security, compliance, and risk management
• Demonstrated leadership skills with experience mentoring and guiding technical teams
• Excellent troubleshooting, analytical, and communication skills
• Experience supporting payment or financial systems is a plus.

Benefits

• comprehensive medical, dental, vision and wellbeing benefits
• competitive 401(k) contribution
• pension plan
• annual incentive
• 9 paid holidays
• paid time off program (23 days accrued annually for full-time employees)
• student loan repayment program
• paid-family leave