About the role

  • Machine Learning Engineer at Amex GBT utilizing AI techniques for business travel solutions. Collaborating globally to design, build, and optimize intelligent systems with measurable impact.

Responsibilities

  • Utilize AI techniques, including machine learning, deep learning, generative AI, and statistical modeling, to develop and implement solutions for tackling real-world problems such as ranking, chatbot, intent recognition, agentic AI systems, recommender systems, computer vision, NLQ etc.
  • Apply strong coding skills, analytical abilities, and innovative thinking to quickly understand new domains and transform creative ideas into functional solutions.
  • Employ statistical and data science methods to make data-driven decisions.
  • Manipulate large data sets for business insights and drive actionable solutions.
  • Utilize appropriate methods and approaches to develop practical solutions for the business.
  • Structure work, frame issues, and produce analyses/ML models/Compound AI systems that answer complex business questions in a pragmatic approach.
  • Communicate complex data science topics in a clean & simple way to multiple partners and senior leadership.
  • Collaborate with a global team across different continents to achieve project goals.

Requirements

  • 8+ years of experience with a bachelor’s degree or equivalent, or 5+ years with a master’s degree or equivalent.
  • Proven ability to conceptualize business problems and solve them through data science solutions.
  • Proven knowledge of AI techniques such as Bayesian methods, Clustering, Ensemble tree models, NLP, etc., with an excellent grasp of statistical concepts and methods.
  • Good understanding of LLMs, guardrails, RAG, agentic AI.
  • Strong passion for solving problems and finding patterns and insights within structured and unstructured data.
  • Industry experience in leveraging AI techniques on real-world large data sets.
  • Understanding of the concepts and steps involved in working with real-world large data sets: from domain-specific problem understanding, data preparation, travel-related data processing, feature engineering, data structures for ML, data pipelining, modeling, offline evaluation, online evaluation, and monitoring.
  • Strong knowledge of hands-on practice in Python.
  • Familiarity with popular machine learning libraries and frameworks such as scikit-learn, Hugging Face, PyTorch and TensorFlow.
  • Experience with MLFlow, AWS SageMaker and Bedrock is preferred.
  • Familiar with MLOps concept.
  • Comfortable with data cleansing using SQL and PySpark.
  • Good written and oral communication skills, including the ability to communicate across business areas and increase overall knowledge across the organization.
  • Experience with feature stores, machine learning models as service, and monitoring dashboards is a plus.
  • Some infrastructure knowledge (AWS, Kubernetes) and cost-awareness are a plus.

Benefits

  • Health and welfare insurance plans
  • Retirement programs
  • Parental leave
  • Adoption assistance
  • Wellbeing resources

Job title

Machine Learning Engineer III

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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