Field Service Manager at Crown Equipment Corporation managing Field Service Technicians to ensure safety and performance. Responsible for customer relations, service recruitment, and business development.
About the role
- Manager of Special Populations coordinating care and support for children and adults with complex needs. Working remotely while collaborating with various stakeholders for effective service delivery.
Responsibilities
- Coordinate Care and Consult on Cases for Special Populations
- Provide staffing consultations for Special Populations, particularly youth with complex and/or special health needs
- Collaborate with Care Management resources and individuals/legally responsible persons in choosing service providers, ensuring objectivity in the process
- Participate in proactive individual case consultations with Care Management and Medical team to provide multi-disciplinary review of members’ needs
- Assess initial function, interpersonal dynamic, and overall engagement between paid supports (direct service providers, QP, etc.) and the member
- Facilitate referrals for services that fall under Early Periodic Screening Diagnosis and Treatment (EPSDT) as well as other supports including, but not limited to, NC START programs
- Coordinate monitoring and technical assistance efforts within the Care Management department to inform and guide efforts of the team
- Promote problem-solving and goal-oriented partnership with individuals/legally responsible persons, providers, etc.
Requirements
- Master’s degree in a Human Services field from an accredited college or university and five (5) years progressive post-degree experience in the field of Mental Health or Intellectual/Developmental Disabilities
- Or Doctoral or other terminal degree in Human Services from an accredited college or university with three (3) years post-graduate experience in the field of Mental Health or Intellectual/Developmental Disabilities
- Experience working with a variety of systems (e.g., DSS, DJJ, family systems, provider systems, etc.)
- Full or Associate level clinical license (LCSW, LCMHC, LMF, or LPA) is preferred
- Other behavioral health related certifications preferred including NADD and/or NACCM certification
- Proficiency in Microsoft Office products (such as Word, Excel, Outlook, etc.)
- Knowledge, Skills, and Abilities Demonstrated knowledge of the assessment and treatment of intellectual and developmental disabilities, with co-occurring mental health conditions
Benefits
- Medical, Dental, Vision, Life, Long Term Disability
- Generous retirement savings plan
- Flexible work schedules including hybrid/remote options
- Paid time off including vacation, sick leave, holiday, management leave
- Dress flexibility
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