About the role

Pre-Sales professional at Alan supporting enterprise and public sector sales. Mastering the platform and assisting the Sales team with insights and tools.

Responsibilities

Master our platform and support the Sales team by providing them with insights, expertise and the necessary tools;
Listen to and understand prospects’ needs and work internally to determine how Alan can best address them;
Build a thorough understanding of the prospect and assess the level of functional alignment with our offering and capabilities;
Participate in RFP responses and construct Alan’s replies in collaboration with Sales, Insurance and Product experts;
Join the customer acquisition journey to evangelize our services and products;
Act as the voice of the customer, feeding insights into Alan’s product roadmap;
Prepare handovers to ensure smooth and delightful customer onboardings;
When needed, coordinate the most complex customer onboardings by leveraging your deep knowledge of the customer’s requirements and specificities.

Minimum of 5 years’ experience working in a SaaS environment;
Extensive experience in end-to-end procurement projects (buyer or supplier side), including involvement with RFIs, RFQs and RFPs;
Strong ability to quickly identify the root cause of customer concerns through active listening and requirements elicitation;
Assertive and effective at handling objections in complex environments;
Skilled at pitching a product transparently without overselling its capabilities;
Able to break down complex issues, identify product gaps and define the best product solutions;
Comfortable managing relationships with senior stakeholders;
Excellent at prioritizing tasks while delivering on commitments;
Team player with a strong desire to learn and grow;
Fluent in both French and English.

Competitive compensation. Generous equity packages complement your base salary (permanent contracts only).
Flexible office options. Great office space at our HQ, sponsored co-working hubs, or a fully remote experience with home office equipment sponsorship — we want you to live where you’re happiest.
All the tools you need. Top-of-the-line equipment: MacBook Pro, keyboard, laptop stand, monitor, and Bose noise-cancelling headphones.
Flexible vacation policy and working hours. Organize your time as you wish.
Comprehensive healthcare insurance: extremely comprehensive coverage — 100% for you and your children, and 90–100% for partners depending on your country (permanent contracts only).
Transport. Country-specific commuter benefits.
Learning & training opportunities. A flexible training policy, free books, and a budget to attend and speak at conferences when opportunities arise.
Personal growth through coaching. Coaching is core to our culture: every Alaner is paired with a dedicated coach from day one to maximize impact, foster engagement, and develop against Alan’s values.
Parental leave. Extended parental leave for all new parents (permanent contracts only).