Hybrid Pre-Sales

at Alan

• Job title: Pre-Sales
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, France

About the role

• Pre-Sales professional at Alan supporting enterprise and public sector sales. Mastering the platform and assisting the Sales team with insights and tools.

Responsibilities

• Master our platform and support the Sales team by providing them with insights, expertise and the necessary tools;
• Listen to and understand prospects’ needs and work internally to determine how Alan can best address them;
• Build a thorough understanding of the prospect and assess the level of functional alignment with our offering and capabilities;
• Participate in RFP responses and construct Alan’s replies in collaboration with Sales, Insurance and Product experts;
• Join the customer acquisition journey to evangelize our services and products;
• Act as the voice of the customer, feeding insights into Alan’s product roadmap;
• Prepare handovers to ensure smooth and delightful customer onboardings;
• When needed, coordinate the most complex customer onboardings by leveraging your deep knowledge of the customer’s requirements and specificities.

Requirements

• Minimum of 5 years’ experience working in a SaaS environment;
• Extensive experience in end-to-end procurement projects (buyer or supplier side), including involvement with RFIs, RFQs and RFPs;
• Strong ability to quickly identify the root cause of customer concerns through active listening and requirements elicitation;
• Assertive and effective at handling objections in complex environments;
• Skilled at pitching a product transparently without overselling its capabilities;
• Able to break down complex issues, identify product gaps and define the best product solutions;
• Comfortable managing relationships with senior stakeholders;
• Excellent at prioritizing tasks while delivering on commitments;
• Team player with a strong desire to learn and grow;
• Fluent in both French and English.

Benefits

• Competitive compensation. Generous equity packages complement your base salary (permanent contracts only).
• Flexible office options. Great office space at our HQ, sponsored co-working hubs, or a fully remote experience with home office equipment sponsorship — we want you to live where you’re happiest.
• All the tools you need. Top-of-the-line equipment: MacBook Pro, keyboard, laptop stand, monitor, and Bose noise-cancelling headphones.
• Flexible vacation policy and working hours. Organize your time as you wish.
• Comprehensive healthcare insurance: extremely comprehensive coverage — 100% for you and your children, and 90–100% for partners depending on your country (permanent contracts only).
• Transport. Country-specific commuter benefits.
• Learning & training opportunities. A flexible training policy, free books, and a budget to attend and speak at conferences when opportunities arise.
• Personal growth through coaching. Coaching is core to our culture: every Alaner is paired with a dedicated coach from day one to maximize impact, foster engagement, and develop against Alan’s values.
• Parental leave. Extended parental leave for all new parents (permanent contracts only).