Hybrid Senior Content Scheduler

Posted 8 hours ago

Apply now

About the role

  • Senior Content Scheduler handling client content scheduling, QA, and delivery at Akcelo. Collaborating with teams for process improvements and supporting junior schedulers.

Responsibilities

  • Own complex schedules end-to-end, including last-minute changes and dependencies
  • Collaborate with account managers, designers, developers, and stakeholders
  • QA/test content to confirm correct rendering across relevant devices/platforms
  • Maintain accurate records of launches, updates, and change history
  • Provide timely Level 2 content support, including investigation and troubleshooting
  • Triage issues, identify likely root cause, and escalate with clear, useful context
  • Contribute to improvements in workflows, QA checklists, and internal processes
  • Maintain and improve scheduling/support documentation and knowledge base
  • Pull content reports on request using provided tools
  • Maintain a high attention to detail and strong quality mindset
  • Clearly communicate at all times, especially when something is unclear, blocked, or at risk
  • Be a reliable team player who shares knowledge and helps raise standards

Requirements

  • Proven experience in content fulfilment, digital operations, QA, or similar delivery-focused work
  • Technically minded, with proven capability across a variety of software platforms
  • Excellent written and spoken English, with strong comprehension and ability to follow detailed instructions
  • Calm, methodical problem-solver who can troubleshoot issues and communicate clearly
  • Strong attention to detail and pride in “first-time-right” quality
  • Experience in tech environments and/or any coding background is a bonus!

Benefits

  • Support onboarding and uplift junior schedulers through training and guidance

Job title

Senior Content Scheduler

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job