Hybrid Product Design Manager

at Airwallex

• Job title: Product Design Manager
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Product Design Manager overseeing design projects and mentoring designers at Airwallex, a global payments platform. Collaborating with cross-functional teams to enhance user experience across platforms.

Responsibilities

• You will develop an in-depth understanding of domain knowledge across platform products, and have enough expertise to link the dots, see the big picture as we develop additional multi disciplinary projects.
• Designer-in-the-arena: You will be hands-on and own strategic design projects that shape key customer experiences.
• Work with cross-functional teams including product managers and engineers to understand user needs and develop innovative design solutions. Translate findings into simple yet engaging user experiences across platforms.
• Navigate through ambiguity: it is your responsibility to explore the conceptual, the JTBD, the competitive landscape and operate with business acumen to help achieve product market fit.
• Lead a team of product designers, providing mentorship to help them grow their skills. You will be setting clear career paths and coaching designers regularly.
• Oversee the end-to-end user experience designs of your team across desktop, mobile web and app. Using your structural product knowledge, you will steer your team’s designs as they storm through the product requirements.
• Provide concrete, actionable feedback to your team members, helping them steer through stakeholder and projects to achieve effective progression.
• Proactively establish and evolve our design system and guidelines to ensure effective support, consistency and high quality across all of our products. Promote a feedback driven design culture focused on user outcomes.
• Build a robust design team and design culture within the organization by mentoring designers and promoting user-centered design thinking.

Requirements

• 10+ years of experience as a UX/Product designer, including 4+ years in a leadership role managing designers.
• Experience working in a fast-paced tech start-up environment.
• Strong product logic & first principle thinking.
• Ability to explore and thrive in ambiguous project contexts..
• Experience working in “complex systems” that involve multi-disciplinary, multi-threaded user journeys and intricate object relationships.
• A track record of recruiting and hiring a world class design team.
• Strong portfolio showcasing project experience with both UI and UX design for responsive web platforms.
• Passion for mentorship and helping designers and teams achieve their full potential.
• Degree in Design, HCI or related field.

Benefits

• Health insurance
• Professional development opportunities