Hybrid Software Engineer

at AirHelp

• Job title: Software Engineer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: TypeScript
• Location requirements: Hybrid, Krakow, Poland

About the role

• Software Engineer creating seamless claiming experiences for travelers at AirHelp. Designing core features and owning product challenges end-to-end in a modern tech stack.

Responsibilities

• Build the Experience: Design and implement features that handle complex business logic and legal data while maintaining a world-class user experience.
• Own the Stack: Take end-to-end responsibility for features, from the backend services to the rendered UI.
• Ship Daily: Contribute to a culture of continuous delivery where your code reaches production and impacts users every single day.
• Modernize Architecture: Help us move away from legacy patterns by implementing modern development principles and type-safe API contracts.
• Collaborate & Mentor: Participate in deep code reviews and technical discussions that move the needle for the whole engineering team.
• Launch "Just In Time" Document Validation: Implement a high-performance validation engine that provides instant feedback to users, ensuring data accuracy before a claim even hits our downstream services.
• Redesign the Upload Experience: Lead the implementation of a completely overhauled document upload flow, focusing on speed, resilience, and a seamless mobile-web interface.
• Scale Assessment Workflows: Optimize and scale the internal assessment systems to handle increasing claim volumes, directly reducing the time it takes for our operations and legal teams to process compensation.
• Evolve the Document Hub: Contribute core features to the "Document Hub"- the centralised internal engine that serves as the heart of our document processing and storage architecture.

Requirements

• The Full Stack Reality: You have a "polyglot mindset" and at least 3-5 years of experience building production-grade software.
• Frontend Obsession: You know that "Frontend" isn't just CSS; it's about performance, accessibility, and sophisticated state handling.
• TypeScript Mastery: You are a fan of strong typing and use tools like **Zod** to ensure your data stays predictable from DB to UI.
• Pragmatism > Dogma: You care about high-quality, maintainable code, but you're focused on shipping user value rather than getting stuck in "mythical" academic processes.
• Startup Speed: You thrive in an iterative environment where you can see the immediate results of your work.

Benefits

• **Real Impact:** We’ve helped over 15 million travelers navigate disruptions; your code directly facilitates their rights.
• **Autonomy:** We hire builders, not order-takers. You get high trust and zero politics.
• **Growth:** Learning days, personal development plans, workshops, mentorship, and language classes.
• **Perks:** Private healthcare, non-service days, wellness budget, travel stipend, gym/transport subsidy, free access to AirHelp services, and more.