QA Manager leading and developing QA team to ensure high quality standards for AI solutions at Expert.ai. Responsible for planning and integrating QA practices in the software development lifecycle.
About the role
- Salesforce QA Engineer ensuring quality for critical integration in AI-powered customer communications platform. Designing automated frameworks to maintain Salesforce package robustness and enhance user experience.
Responsibilities
- Recommend, architect, and implement automated testing tools specifically tailored for Salesforce (e.g., Copado, Provar, or Playwright/Selenium frameworks).
- Conceive and execute comprehensive functional test plans for new features, complex Apex logic, and Lightning Web Components (LWC).
- Lead test passes and drive the triaging process, working closely with developers to resolve issues before they reach production.
- Partner with Product Managers to identify technical risks in potential features during the design phase.
- Collaborate with the Engineering team to integrate automated acceptance tests into our CI/CD pipelines (Salesforce DX).
- Monitor and protect global quality KPIs, ensuring high ratings and seamless connectivity for our users.
Requirements
- 3+ years of professional QA Engineering experience, specifically within the Salesforce ecosystem.
- Bachelor’s in Computer Science, Engineering, or a related technical field (preferred).
- Hands on experience of Salesforce platform, including declarative automation (Flow), security models, and API integrations.
- Hands-on experience with Cypress and Python for automated testing.
- General knowledge of web languages, REST APIs, and how Salesforce interacts with external SaaS platforms.
- Excellent communication skills with the ability to translate technical quality gaps into actionable business risks.
Benefits
- Competitive salary package & equity
- Medical, dental, and vision insurance is 100% covered
- 401k plan with company matching!
- Unlimited PTO — take the time you need to come to work feeling great!
- Wellness, internet, and childcare reimbursements
- Generous parental leave policy
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