Project Coordinator reconciling backlog work orders and supporting internal business operations at WECTEC Staffing Services. Flexibility in hybrid role with valuable experience in power and utility industry.
About the role
- Global Program / Project Manager leading impactful projects in commercial operations at Agilent. Collaborating with cross-functional teams to drive business results and innovations in technology.
Responsibilities
- Lead, or co-lead high impact global and regional projects and programs as per agreed milestones and budget, to deliver business results.
- Participate in projects or programs, providing subject matter (domain) expertise in the areas of: Sales, Customer Operations, Contact Center or Service / Service Delivery, and Data Management.
- Ensures alignment of business solutions with Commercial Strategic Technology roadmaps.
- Collaborate and partner with other stakeholder organizations within Agilent, such as: Commercial Operations functions, IT, Sales, Customer Operations, Service, Contact Center, Digital and Data Operations and Governance.
- Apply project management best practices, achieving deliverables and targets of assigned projects and initiatives.
- Engage various stakeholders to ensure alignment and oversight of solution designs, that are scalable, meeting business objectives, and complies with strategic business capability roadmap.
- Provide Tier 3 Support and point of contact to assigned set of tools and/or process areas, escalating issues to leadership team as needed.
- Partner with IT, be Global point of contact to ensure existing business capabilities are effective, continuously improved.
Requirements
- Bachelor or Masters Degree in Computer Science, Management Information Systems or similar.
- 5-8 years of project management or project involvement experience in the commercial areas, such as Sales Operations, Customer Operations, Service, Contact Center, Digital or Data and Data Governance.
- Demonstrated experience in innovating using Data, automation and AI (or other similar emerging technologies) would have added advantage.
- Strong program management skills for executing complex projects in a One Agilent Culture to meet deliverables and milestones.
- Demonstrated Functional / semi-technical subject matter expertise in Commercial technology set such as: Pre-Sales CRM, Order Booking and Management, Service Contracts, Service Delivery, Digital or Data Architecture, Quality and Governance.
- Demonstrated experience in partnering with IT, translating business requirements into functional requirements, bridging both IT and business lingo.
- Excellent interpersonal, leadership and team-effectiveness skills with virtual/cross functional/multi-cultural teams and business partners.
- Ability to demonstrate sound decision making and achievement/results-oriented focus skills.
- Ability to reduce complex requirements into simple concepts.
- Outstanding executive communication, presentation and influencing skills.
- Ability to tolerate high level of ambiguity in a matrix organization setup.
Benefits
- Flexible working arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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