Hybrid Pre-Sales Application Engineer – GCMS

at Agilent Technologies

• Job title: Pre-Sales Application Engineer – GCMS
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $105,075 - $210,150 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Wilmington, United States

About the role

• Pre-Sales Application Engineer delivering technical expertise for Agilent's GCMS systems. Analyzing customer needs, recommending solutions, and ensuring customer satisfaction through demonstrations and training.

Responsibilities

• Will be the technical subject matter expert for Agilent's GCMS (Gas Chromatography Mass Spectrometry) systems, including Single Quad, Triple Quad, and Q-ToF Systems.
• Analyzes customer requirements and recommends an appropriate solution.
• Is responsible for customer-facing demonstrations.
• Acts as the customer voice to influence future product design.
• Assists the field organization to meet or exceed sales quota through the provision of technical expertise.
• Contributes to sales account planning.
• Participates actively in sales from deal qualification through closure and owns the technical closure of the deal.
• Develop and deliver technical promotional presentations at conferences, workshops, and customer events.
• Is knowledgeable of competition and able to identify lockout specifications (identify Agilent's competitive advantage over the competition).
• May deliver customer training classes and provide insights on our applications.
• Works on system/application workflow assignments with broadly defined objectives and solves non-routine issues, challenges, and problems within the field of specialization.

Requirements

• A Bachelor's, Master's, or other University degree in Analytical Chemistry or other related field is highly preferred; we may consider applicants with an equivalent combination of training, education, and relevant work experience.
• Candidates with relevant research and a Ph.D. are a plus!
• 1-2+ years of experience with a broad range of GCMS instrumentation and applications is required.
• Experience with MassHunter is highly desired.
• Experience in triple quadrupole techniques is highly desired.
• Previous industry or research experience in the following areas: Environmental, Food, Forensic Toxicology, or Life Science Research is desired.
• Excellent verbal, written, and presentation skills in addition to strong project management and time-management skills.
• Ability to work well with all levels of staff, internal and external customers, and partners.

Benefits

• This job has a full time weekly schedule.
• It includes the option to work remotely.
• Applications for this job will be accepted until at least December 26, 2025 or until the job is no longer posted.
• It is sales incentive eligible.
• In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.