Application Support Engineer managing API integrations and cloud infrastructure for Corp Services - Data. Focusing on automation, data consistency, and collaboration with internal teams in Tampa, Florida.
About the role
- Pre-Sales Application Engineer delivering technical expertise for Agilent's GCMS systems. Analyzing customer needs, recommending solutions, and ensuring customer satisfaction through demonstrations and training.
Responsibilities
- Will be the technical subject matter expert for Agilent's GCMS (Gas Chromatography Mass Spectrometry) systems, including Single Quad, Triple Quad, and Q-ToF Systems.
- Analyzes customer requirements and recommends an appropriate solution.
- Is responsible for customer-facing demonstrations.
- Acts as the customer voice to influence future product design.
- Assists the field organization to meet or exceed sales quota through the provision of technical expertise.
- Contributes to sales account planning.
- Participates actively in sales from deal qualification through closure and owns the technical closure of the deal.
- Develop and deliver technical promotional presentations at conferences, workshops, and customer events.
- Is knowledgeable of competition and able to identify lockout specifications (identify Agilent's competitive advantage over the competition).
- May deliver customer training classes and provide insights on our applications.
- Works on system/application workflow assignments with broadly defined objectives and solves non-routine issues, challenges, and problems within the field of specialization.
Requirements
- A Bachelor's, Master's, or other University degree in Analytical Chemistry or other related field is highly preferred; we may consider applicants with an equivalent combination of training, education, and relevant work experience.
- Candidates with relevant research and a Ph.D. are a plus!
- 1-2+ years of experience with a broad range of GCMS instrumentation and applications is required.
- Experience with MassHunter is highly desired.
- Experience in triple quadrupole techniques is highly desired.
- Previous industry or research experience in the following areas: Environmental, Food, Forensic Toxicology, or Life Science Research is desired.
- Excellent verbal, written, and presentation skills in addition to strong project management and time-management skills.
- Ability to work well with all levels of staff, internal and external customers, and partners.
Benefits
- This job has a full time weekly schedule.
- It includes the option to work remotely.
- Applications for this job will be accepted until at least December 26, 2025 or until the job is no longer posted.
- It is sales incentive eligible.
- In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.
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