Product Manager focusing on enhancing customer experiences on Adobe.com through data-driven insights and cross-functional collaboration. Leading product releases and optimizing the site for business objectives.
Responsibilities
Use data, customer insights, and industry benchmarking to find opportunities to build innovative capabilities and compelling user experiences.
Collaborate with Design, Engineering, Sales, Product, Legal, and Customer Support to rapidly conceptualize, prototype, market validate, and launch new product ideas and innovations.
Build and prioritize a 6-12 month roadmap and determine the best implementation method and schedule.
Make thoughtful trade-offs to balance quality, customer value, and schedule.
Design and conduct product discovery and optimization experiments using quantitative (A/B tests) and qualitative techniques.
Identify, prioritize and drive resolution for project issues.
Thorough understanding of business and product strategy to present and influence decision-making of concepts, business rationale and key findings to partners and senior leaders.
Requirements
MBA (preferred) or BA/BS with minimum of 3 years product management or equivalent experience
Experience building site experiences by digging into customer needs, research, and data.
Experience leading complete (end to end) product life cycles.
Proven excellence in the areas of multi-variate testing, fast iteration testing, and incorporating insights from testing to product innovation.
Proficiency defining roadmaps and delivering with teams that employ agile software development methodologies.
Experience writing detailed product requirements and user stories.
Ability to handle issue resolution and mitigate risk to the product roadmap.
Highly analytical; strong focus on using data to drive decisions, define and achieve measurable key results for the site.
Experience working with complex problem spaces and an ability to manage open-ended develop projects that may be ambiguous or ill-defined.
Self-starter with consistent record of successfully kick-starting new initiatives and to drive complex issues through analysis and resolution.
Results-focused, attention to detail and follow-through, and ability to work effectively at all levels within the organization and with partners.
Excellent written and communications skills.
Ability to craft clear, compelling recommendations supported by strong analysis and business logic, and articulate them to the organization to gain support for recommendations.
Familiarity with experience building, including real examples of customer validation techniques, including user research, usability testing, and journey mapping.
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