Customer Support Engineer supporting Gas Power assets in Europe, focusing on technical resolutions and customer experience. Collaborating with engineering teams and managing customer relationships.
About the role
- Internship position for engineering students specializing in ceramic design at ADEO. Involves product development and quality analysis tasks in a collaborative environment.
Responsibilities
- Part of the industrial and Eco-Design team within the Building/Flooring market
- Comparative analysis of tile supplier formulations
- Study and compare formulations proposed by different tile suppliers.
- Identify the impact of tile formulation and manufacturing processes on product quality, dimensional characteristics, technical performance and cost of finished products.
- Comparative study between flooring families
- Define and perform comparative tests between tile, plastic-backed flooring and laminate flooring in our internal laboratories; initiate and monitor tests performed by external laboratories.
- Analyze performance across multiple criteria (resistance, durability, maintenance, etc.) and propose comparative rating scales for products.
- Present results as clear, concise reports intended for training sales advisors and customers.
- Support the product engineer on ongoing development projects.
- Analyze supplier test results to compare product quality.
- Update product process sheets.
- Contribute to the critical review of technical specifications (challenge existing standards).
- Design an internal training program on tile flooring (supplier portfolio, technical aspects, materials, formulations, processes, etc.).
- Improve internal measurement methods and equipment.
Requirements
- Engineering student specialized in ceramics or materials science, currently in the 4th or 5th year of a required engineering program.
- Proficient in English; Spanish is a plus.
- Rigorous, pragmatic, conscientious and a strong communicator.
- Enjoy working in a team.
- Critical and analytical mindset able to challenge data and question established practices.
- Able to present and format your results clearly.
- Strong affinity for the home/interior housing sector.
Benefits
- Meaningful assignments and ongoing mentoring throughout your internship by a subject-matter expert in your learning area — in short, joining a learning organization!
- Membership in the Stud'ADEO community run by students and the Campus team.
- Dedicated support to improve your employability after the internship.
- An innovative workplace that inspires creativity and promotes collaboration: Terradeo!
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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