Senior Manager responsible for handling contracts within PaaS for Fidelity Investments. Collaborates on innovative projects like ContractAi and EasyAnswers to enhance client satisfaction.
About the role
- RMO Resource Manager Lead overseeing enterprise-wide resource allocation at ACA Group. Collaborating with senior leadership on workforce planning and ensuring efficient operations of delivery resources.
Responsibilities
- Lead and supervise RMO Resource Managers, including performance management, hiring recommendations, and professional development.
- Oversee allocation of PMO Project Managers and Delivery resources to ensure balanced workloads across projects.
- Review and approve fulfillment of resource requests, ensuring prioritization based on strategic demand.
- Ensure team maintains accurate skills matrices, certifications, and availability data in Certinia (PSA).
- Collaborate with Sales, PMO, and Delivery leadership to forecast future resource demand and capacity.
- Resolve escalated conflicts related to staffing, skill gaps, or capacity limitations.
- Improve and enforce RMO standard operating procedures and governance.
- Drive adoption and consistent use of resource management tools and analytics dashboards.
- Provide insights and reporting to leadership on resource utilization, capacity trends, and risks.
Requirements
- Bachelor’s degree in Business, Management, Operations, or a related field
- 5+ years of experience in supervision and resource management, workforce planning, or a similar role
- Proficiency in Certinia (PSA) or similar resource management technology
- Strong communication, leadership, and stakeholder management skills
- Knowledge of project management and related business processes
- Dependable, flexible, and adaptable to new ACA initiatives and changing client needs.
- Ability to perform in fast-paced, dynamic, cross-functional environments.
- Ability to drive outcomes, multi-task and prioritize effectively.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and project management tools
- Attention to detail and ability to work independently with minimal supervision.
Benefits
- medical coverage fully funded by ACA for employees and their family
- access to Maternity & Fertility and Wellness programs
- Personal Accident Insurance
- Group Term Life Insurance
- Employee Discount programs
- Employee Resource Groups
- time off for designated ACA Paid Holidays
- Privilege Leave
- Casual/Sick Leave
- other leaves of absence to support your physical, financial and emotional well-being
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Senior Science Portfolio Manager overseeing infrastructure projects at MRC. Managing project delivery and collaborating with various stakeholders in research and innovation.
Associate/Senior Associate/Manager at PwC focusing on job & revenue management and financial outcomes. Collaborating with teams and clients to maintain operational efficiency and standards.
B2B Sales Manager at TimeSec, a SaaS startup revolutionizing time management in construction. Responsible for sales processes and client interactions in Berlin.
Manager of Caregiver Relations at INTEGRIS Health, enhancing caregiver experience and resolving employee relations issues. Leading HR strategies and implementing care standards in the community environment.
Area Manager overseeing operations at Sutter Health Medical Foundation and Outpatient Clinics. Ensuring compliance and quality of patient care while managing budgets and resources.
General Manager responsible for leading daily operations and ensuring quality customer experience at Gerber Collision & Glass. Managing staff, budgets, and performance metrics in a collision repair environment.
General Manager leading a collision repair team in Guelph and Kitchener area. Ensuring customer satisfaction and operational efficiency while maintaining high - quality standards.
Water Business Area Manager driving organic growth and managing water sector projects. Leading a high - performing team and collaborating strategically within the organization for successful project delivery.
Environmental Task Manager supporting projects through all phases of site evaluation and remediation. Collaborating with a growing team to protect our natural environment and water resources.