Hybrid Department Manager – Diagnostics, TRIOS & Regulatory Affairs

Posted 56 minutes ago

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About the role

  • Department Manager overseeing multi-disciplinary teams in Diagnostics, TRIOS & Regulatory Affairs at 3Shape Ukraine. Leading operational efficiency and people development while managing expectations across global teams.

Responsibilities

  • oversee a multi-disciplinary team of 50+ people, including team leads and individual contributors with different areas of expertise
  • ensure predictable delivery and high operational efficiency of the department by managing throughput, quality, and capacity
  • drive performance via clear operational KPIs, continuous planning, and disciplined execution in partnership with functional stakeholders
  • understand individual and team motivations; coach, develop, and engage people
  • proactively identify what works/doesn’t; drive improvements using data and feedback loops
  • clarify priorities, manage expectations, and mediate conflicting requirements across functions
  • work closely with functional managers to build a consolidated capacity overview and enable prioritization
  • introduce new ways of working while navigating internal resistance constructively

Requirements

  • Full-time presence in Kyiv
  • Fluent English
  • Degree in computer science, project management, or equivalent practical experience
  • Experience of working in an international company, preferably within the IT industry of Ukraine
  • Experience in medical/clinical domains (dental is a plus, but not required) will be beneficial
  • Strong people leadership with high emotional intelligence; credible in addressing team tensions/conflicts.
  • Proven structured execution: ability to create clarity, routines, and transparency (planning, reporting, capacity overview)
  • Excellent communication and stakeholder management in environments with competing priorities.
  • Experience working in a matrix organization (cross-border/cross-functional), ideally with HQ/functional lines outside the local site.
  • Comfortable leading teams with operational metrics (throughput, quality, productivity) while also governing a less-measurable clinical research team to create transparency, alignment, and progress
  • Structured, process-oriented, and with impeccable attention to detail
  • Great communication and networking skills

Benefits

  • Comprehensive benefits incl. 24 working days of annual vacation
  • medical insurance
  • paid sick leaves and child sick leaves
  • maternity and paternity leaves
  • Breakfasts and lunches in the office
  • Good working conditions in a comfortable office in UNIT.City
  • A parking lot with free spaces for employees
  • Occasional business trips to Western Europe

Job title

Department Manager – Diagnostics, TRIOS & Regulatory Affairs

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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