About the role

  • Software Developer at 3Pillar Global collaborating with industry leaders on transformative tech projects

Responsibilities

  • Systems and user accounts management.
  • Providing IT support for company employees.
  • Troubleshooting network and server issues (L1).
  • Ensure the security of company systems and data through thoughtful diligence, adherence to company policies and procedures.
  • Performing onboarding & offboarding tasks for the company employees.
  • Support on audio and video communications and collaboration systems.
  • Create and maintain high-quality documentation.
  • Hardware and software inventory control.

Requirements

  • Scripting knowledge on bash, powershell or Python.
  • Good understanding of networking concepts and communication protocols.
  • Good understanding on Active Directory administration.
  • Setup and troubleshooting Mac, Windows and Linux operating systems.
  • Excellent English skills (spoken and written).
  • Excellent communication skills.
  • Excellent collaboration / teamwork skills.
  • Hands on experience on help desk / end user oriented support.
  • Ability to work well in a team environment as well as independently.
  • Willing to go to the office, it´s a hybrid role.
  • Tier 1 technical support.
  • Customer experience and customer satisfaction-oriented.
  • Strong in Linux system administration, configuring and maintaining Linux-based systems and monitoring their performance.

Benefits

  • Medical Insurance benefits as per company policy.
  • Life Insurance as per company policy
  • 12 days of paid vacation, sick leave and paid holidays as per local law
  • Paternity and maternity leave as per as per local law
  • Marriage, bereavement and graduation leaves as per company policy
  • Sick leave and paid holidays as per local law
  • Christmas bonus as per local law
  • Saving Fund “Asociacion Solidarista”
  • Beach house (Managed by the Asociacion Solidarista)
  • Discounts in local shops
  • Direct deposit of payroll.
  • Paid professional certifications
  • #LI-Remote

Job title

IT Associate, Linux

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Associate's Degree

Tech skills

Location requirements

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