Lead Care Manager providing Enhanced Care Management for underserved populations. Managing care coordination, community engagement, and advocacy in Monterey County.
About the role
- Branch Manager overseeing operations and management team to achieve customer experience goals at Rentokil family companies, developing management capabilities for growth and profitability.
Responsibilities
- Develop the management team to achieve growth, productivity, and profitability goals of the Branch as well as deliver legendary customer experiences
- Interview job applicants and select top candidates as well as monitor staffing needs
- Plan, identify, communicate, and delegate key responsibilities and practices to the operations and service management team to ensure smooth flow of operations within the Branch
- Drive the implementation of company programs and initiatives by motivating and supporting the management team within the district to develop and implement action plans that meet operational and organizational objectives
- Review environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the operations and service management team to take action and achieve operational goals
- Play a supporting and auditing role with operations, sales, and office leadership positions
Requirements
- Bachelor’s Degree or equivalent combination of experience, education, and training
- At least five to seven years Branch Manager or equivalent level position
- Strong attention to detail with a background in management, sales, training, relationship development, and/or excellent customer experience
- Experience analyzing financial reports in a complex, fast-paced environment
- Successful background managing in pest control industry a plus
- Available to travel as well as participate in a rotating on-call schedule for off-hours and weekends
- Ability to obtain and maintain licenses/certificates as required by federal, state, and local regulations
- Must pass pre-employment background screen
- Valid driver’s license/clean driving record
Benefits
- Start Day 1 for Full-Time Colleagues - No Waiting Period!
- Professional and Personal Growth
- Multiple avenues to grow your career
- Training and development programs available
- Tuition Reimbursement benefits (for FT Colleagues)
- Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
- 401(k) retirement plan with company-matching contributions
- Vacation days & sick days
- Company-paid holidays & floating holidays
- A company mindset that prioritizes health, safety, and flexibility
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