Onsite Financial Care Counselor

Posted yesterday

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About the role

  • Accurately complete patient accounts based on departmental protocol, policies and procedures, and compliance with regulatory agencies, to include but not limited to pre-admission, admission, pre-registration and registration functions.
  • Ensure all insurance requirements are met prior to patients' arrival and inform patients of their financial liability prior to arrival for services.
  • Arrange payment options with the patients and screens patients for government funding sources.
  • Obtain prior authorization/pre-certification for clinic procedures as required by insurance carriers as needed according to PRMO guidelines.
  • Obtain insurance verification and inform patients of their financial liability.
  • Arrange payment options for financially liable patients.
  • Pre-register patients with accurate patient demographics and financial data as needed.
  • Resolve insurnace claim denials/rejections.
  • Calculate and collect payments appropriately for all patients.
  • Resolve appropriate WQ edits.
  • Inform attendin physician of patient financial hardship.
  • Update billing system to reflect the current insurance status of the patient.
  • Assist with department coverage at the front desk, as needed.
  • Reconcile necessary blling and WQ issues.
  • Gather necessary information and documentation to support proper handling of billing inquiries and complaints.

Requirements

  • Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred.
  • Additional training or working knowledge of related business.
  • Two years experience working in hospital service access, clinical service access, physician office or billing and collections.
  • Or, an Associate's degree in a healthcare related field and one year of experience working with the public.
  • Or, a Bachelor's degree and one year of experience working with the public.

Benefits

  • $5000 Commitment Bonus for qualifying candidates!

Job title

Financial Care Counselor

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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