customer-support

Bird Buddy is an innovative company that offers a smart bird feeder equipped with a camera and AI technology. This unique product allows users to experience nature by capturing stunning photos and videos of local birds while receiving instant alerts on their smartphones. Promoted as a great gift for families, Bird Buddy emphasizes its user-friendly app, community support, and bird care features that help protect and identify bird species.

An AI-powered smart bird feeder that notifies you of feathered visitors, captures their photos and organizes them in a beautiful collection! Top 1% of Kickstarter crowdfunding campaigns.

Bird Buddy

• Lead and develop the support team
• Manage strategic support projects
• Represent the voice of the customer across the business
• Define scalable support processes
• Establish and track KPIs

Head of Customer Support

Head of Customer Support leading the support team at Bird Buddy. Overseeing operations and collaborating across functions to enhance customer experience.

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Head of Customer Support

Bird Buddy