Define and execute the Payments strategy, aligning with Pliant’s global growth, risk, and customer experience goals
Provide strategic leadership and operational oversight to the Heads of Payment Operations, Fraud Operations, and Payment Programs
Drive cross-functional alignment with Product, Engineering, Risk, Compliance, and Finance to enable scalable and compliant growth
Establish governance, KPIs, and reporting frameworks ensuring transparency, accountability, and data-driven decision making
Represent the Payments department in executive leadership and partner forums, managing key relationships with card networks (Visa and Mastercard), multiple banking partners and processors across our various international markets
Champion innovation and process transformation, leveraging AI-based tools and automation to enhance efficiency, decision quality, and scalability
Build and nurture a high-performing leadership team and culture, fostering ownership, collaboration, and continuous improvement
Requirements
10+ years of experience in payments, fintech, or financial services
5+ years in senior operations or program leadership
Proven ability to design and execute global payments or operations strategies in high-growth, regulated environments
Deep understanding of card issuing with networks, payment ecosystems, fraud prevention, and relevant regulatory frameworks (EMI, PSD2, AML/KYC)
Strong analytical and data-driven mindset, with experience applying AI-based tools or automation to improve operational performance
Excellent stakeholder management and cross-functional leadership skills
Exceptional communication skills with the ability to influence at executive, board, and regulator levels
Experience leading and developing distributed, multi-disciplinary teams
Benefits
Competitive compensation package
Flexible work setup (remote, hybrid, or office-based)
Attractive benefits including a monthly mobility allowance
Pflegefachkraft providing intensive 1:1 care for patients in their homes in Niesky, Germany. Supporting clients' participation in social activities and maintaining care standards.
Pflegefachkraft responsible for 1:1 medical care for clients in their own homes. Joining a team focused on empathy and independence for clients in Germany.
Vice President, Commercialization Lead managing Go - to - Market strategy for Power & Renewables segment at Wood Mackenzie. Collaborating with teams to drive commercial outcomes and product launches.
Vice President, Commercialization Lead for downstream oil and gas products at Wood Mackenzie. Responsible for go - to - market strategies and driving product adoption and growth.
Vice President leading neurology clinical development at BlueRock Therapeutics. Overseeing clinical strategy execution for transformative cell therapies addressing neurological diseases.
Virtual Private Banking Specialist providing expert banking and lending product advice at Morgan Stanley. Supporting financial advisors and their clients with tailored recommendations and service excellence.
Vice President leading Vizient's acute care implementation projects for operational excellence and provider value. Mentoring teams and driving process optimization through analytics and collaboration.
Assistant Vice President for Equity Financing Middle Office overseeing daily operations and compliance. Collaborating across teams to enhance Trade and Working Capital processes in Hong Kong.
VP of Development Manager overseeing software engineering talent across teams. Responsible for leadership in cloud services and platform solutions for trading organization.