Hybrid Technical Sales Coordinator

Posted 3 months ago

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About the role

  • Technical Sales Coordinator managing sales order processes for 365 Retail Markets. Facilitating project onboarding, coordinating between internal and external customers, and ensuring timely product delivery.

Responsibilities

  • Receive and process sales order information in a timely manner and input data into Sage
  • Facilitate the collection of required configurations and setup information from customer in a timely manner to enable on-time delivery of product
  • Answer and address incoming sales department calls and emails for customer requests; leverage Account Management for escalated issues and assign leads as appropriate
  • Serve as a point of contact, for internal and external customers, from order initiation to completion of first transaction
  • Identify, correct and/or advise on issues observed during ordering process
  • Collaborate with internal resources, as needed, to facilitate a smooth process for the customer

Requirements

  • 2-3 years of data entry experience; Associates Degree preferred, but not required
  • 2-3 years of technical experience; technical aptitude required
  • ERP experience; preferably Sage
  • Highly proficient in MS Office
  • Ability to effectively deal with internal and external customers, some of whom require a high level of patience, tact and diplomacy
  • Excellent communication (oral and written), interpersonal, and organizational skills
  • Ability to work in a team environment while working independently to complete daily expectations

Job title

Technical Sales Coordinator

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Associate's Degree

Tech skills

Location requirements

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