Senior Underwriter Consultant responsible for evaluating insurance risks and setting premium rates for complex group cases. Position involves collaboration across multiple departments and technical guidance for junior staff.
About the role
- Technical Consultant managing patient monitoring systems in healthcare environments while providing technical recommendations and ensuring high quality of service. Collaborating with diverse teams in a customer-focused role.
Responsibilities
- Provide technical recommendations that best suit the environment based on customer requirements
- Support the transition from a break fix operating model to a customer solutions focused operating model
- Drive continuous improvement of implementation methodology and service offerings
- Actively support to implement service strategies to achieve customer loyalty
- Participate as a member of the regional work team, collaborating with internal and external resources
- Coordinate project resources and tasks, enabling team members to focus on customer deliverables
- Perform administrative duties within established Philips, State, and Federal regulatory requirements and timeframes
- Adhere to established training, quality, and safety requirements
- Install complex systems in clinical and non-clinical environments
- Diagnose and resolve electronic, networking, and mechanical problems
- Travel across the specified geography as required
Requirements
- 3+ year of professional working experience in the IT technologies or electronics industry
- Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred
- Network configuration and/or troubleshooting experience
- Cisco Certified Network Associate (CCNA) certification (or required to obtain within 6 months from beginning of employment)
- Bachelor’s degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and experience
- Must be able to successfully perform physical, cognitive and environmental job requirements with or without accommodation
Benefits
- Health insurance
- 401k (up to 7% match)
- HSA (with company contribution)
- Stock purchase plan
- Education reimbursement
- Generous PTO
- Field service incentive bonus plans
- On-call pay
- Company fleet/car
- Advancement opportunities
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