Senior Consultant Banking contributing to strategic transformation projects in the banking sector. Collaborating with clients to optimize business processes and digital transformation initiatives.
About the role
- Technical Consultant managing patient monitoring systems in healthcare environments while providing technical recommendations and ensuring high quality of service. Collaborating with diverse teams in a customer-focused role.
Responsibilities
- Provide technical recommendations that best suit the environment based on customer requirements
- Support the transition from a break fix operating model to a customer solutions focused operating model
- Drive continuous improvement of implementation methodology and service offerings
- Actively support to implement service strategies to achieve customer loyalty
- Participate as a member of the regional work team, collaborating with internal and external resources
- Coordinate project resources and tasks, enabling team members to focus on customer deliverables
- Perform administrative duties within established Philips, State, and Federal regulatory requirements and timeframes
- Adhere to established training, quality, and safety requirements
- Install complex systems in clinical and non-clinical environments
- Diagnose and resolve electronic, networking, and mechanical problems
- Travel across the specified geography as required
Requirements
- 3+ year of professional working experience in the IT technologies or electronics industry
- Experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred
- Network configuration and/or troubleshooting experience
- Cisco Certified Network Associate (CCNA) certification (or required to obtain within 6 months from beginning of employment)
- Bachelor’s degree in computer science, electronics, biomedical, or other related disciplines or equivalent combination of education and experience
- Must be able to successfully perform physical, cognitive and environmental job requirements with or without accommodation
Benefits
- Health insurance
- 401k (up to 7% match)
- HSA (with company contribution)
- Stock purchase plan
- Education reimbursement
- Generous PTO
- Field service incentive bonus plans
- On-call pay
- Company fleet/car
- Advancement opportunities
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