Principal Software Engineer at Digi International specializing in embedded firmware and software systems. Leading software engineering teams and mentoring on complex wireless communication projects.
AC
Hybrid Software Engineer – Voice AI Agent
Posted 3 months ago
About the role
- Software Engineer developing AI-powered voice agents for customer support at Assembled. Working on real-world deployments and tackling engineering challenges in a hybrid work environment.
Responsibilities
- Building high-quality software for our voice AI platform, from rapid prototypes that push the boundaries of what's possible to production-ready, scalable solutions
- Continuously improving our AI capabilities and accuracy through experimentation, data analysis, and innovative approaches
- Implementing and optimizing LLM and voice technology while balancing intelligence, latency, and cost
- Collaborating across engineering and cross-functional teams to tackle challenging technical problems throughout the full lifecycle of our voice AI products - from ideation and prototyping to deployment and monitoring
Requirements
- Have 3+ years of experience in software engineering as an individual contributor
- Have strong proficiency in a modern programming language (Go, Python, C#, etc.)
- Have experience with distributed systems
- Possess solid understanding of data structures, algorithms, and software design principles
- Display an ownership mindset and proven track record of learning new technologies quickly
- Show enthusiasm and passion for learning AI/ML technologies (no prior experience required)
- Are highly ambitious and driven, setting high goals for yourself and others
- Put customers first, focusing on solving real problems
- Enjoy fast-paced environments and can quickly adjust when new insights emerge
- Have a bit of a maverick streak that helps you come up with creative solutions
- Have made a noticeable impact on small teams and have solid experience in startups or smaller companies
- Stay humble and open to feedback, value teamwork, and are always ready to learn and grow
Benefits
- Generous medical, dental, and vision benefits
- Paid company holidays, sick time, and unlimited time off
- Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting
- Paid parental leave
- Hybrid work model with catered lunches everyday (M-F), snacks, and beverages in our SF & NY offices
- 401(k) plan enrollment
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