Software Engineer developing AI-powered voice agents for customer support at Assembled. Working on real-world deployments and tackling engineering challenges in a hybrid work environment.
Responsibilities
Building high-quality software for our voice AI platform, from rapid prototypes that push the boundaries of what's possible to production-ready, scalable solutions
Continuously improving our AI capabilities and accuracy through experimentation, data analysis, and innovative approaches
Implementing and optimizing LLM and voice technology while balancing intelligence, latency, and cost
Collaborating across engineering and cross-functional teams to tackle challenging technical problems throughout the full lifecycle of our voice AI products - from ideation and prototyping to deployment and monitoring
Requirements
Have 3+ years of experience in software engineering as an individual contributor
Have strong proficiency in a modern programming language (Go, Python, C#, etc.)
Have experience with distributed systems
Possess solid understanding of data structures, algorithms, and software design principles
Display an ownership mindset and proven track record of learning new technologies quickly
Show enthusiasm and passion for learning AI/ML technologies (no prior experience required)
Are highly ambitious and driven, setting high goals for yourself and others
Put customers first, focusing on solving real problems
Enjoy fast-paced environments and can quickly adjust when new insights emerge
Have a bit of a maverick streak that helps you come up with creative solutions
Have made a noticeable impact on small teams and have solid experience in startups or smaller companies
Stay humble and open to feedback, value teamwork, and are always ready to learn and grow
Benefits
Generous medical, dental, and vision benefits
Paid company holidays, sick time, and unlimited time off
Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting
Paid parental leave
Hybrid work model with catered lunches everyday (M-F), snacks, and beverages in our SF & NY offices
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