Software Development Manager collaborating with Agile teams to deliver innovative technology solutions for Arch Insurance. Leading software development while focusing on customer satisfaction and efficiency.
Responsibilities
Manage International Agile team(s) to deliver new software as well as maintain and support past and future solutions utilising Agile software development best practices
Oversee Agile ceremonies and work with Developers, QA’s and Business Systems Analysts to clarify and refine user stories
Collaborate with Digital Product Managers, stakeholders, other IT teams and customers in understanding business needs
Ensure that team maintain coding, compliance and security standards
Lead on the technical design, development and delivery of new features and in the resolution of critical software related issues
Manage team resource scheduling
Monitor and assess progress according to schedule and guidelines
Coordinate the efforts of third-party and outsourced software development vendors
Review and approve specifications, designs and other technical documentation prepared by the team
Ensure adherence to standard governance, operational guidelines and production support SLA’s
Assist in the management and mentoring of staff to accomplish results through effective recruitment, selection, training, development, performance management and recognition
Requirements
Expertise in theoretical and practical application of software engineering best practices, methods and techniques
Experience of Policy Administration Systems within the General Insurance SME Commercial Market; Insurer, Broker and/or MGA
Experience of people management
Experience with Agile software development frameworks and processes
T-shaped skill set
In-depth knowledge and experience in developing software applications within a specific software platform or technology and broad knowledge of related technologies
Proficiency in .Net, C#, HTML5, CSS, XML, Windows, IIS and SQL Server
JavaScript/TypeScript development exposure and/or experience with frameworks like React, Angular, AJAX etc.
Strong understanding of server-side software, scalability, performance, and reliability
Extensive knowledge of source code change management e.g. GitHub
Demonstrable experience of continuous delivery, integration and deployment tools like GitHub Actions, Harness, SonarQube, Jfrog Artifactory and Jenkins
Understanding of automated testing using tools like Mabl and X-Ray
Excellent interpersonal and communication skills
Ability to discuss, articulate and simplify technology to non-technical people
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