Hybrid SMTS/LMTS – DevOps Engineer

Posted 3 weeks ago

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About the role

  • Develop and maintain observability products, build tools and automation to eliminate manual touch, and respond to system failures and outages.
  • Gain insights into platform incidents and address repeat issues.
  • Leverage AIOps platforms to improve anomaly detection, automate runbooks, and meet MTTD & MTTR goals.
  • Oversee system monitoring, incident response, and root cause analysis in a timely manner.
  • Solid understanding of logging frameworks and APM tools like Splunk , Prometheus, Grafana.
  • Drive continuous improvement initiatives to enhance system reliability and performance.
  • Collaborate with development teams and drive reliability/availability improvements.
  • Manage deployments, oversee patching and mitigate security vulnerabilities.
  • Proactively plan and manage potential risks to ensure system reliability.
  • Prioritize tasks and projects effectively in a fast-paced environment to ensure critical issues are addressed promptly.
  • Design, implement, and maintain scalable, fault-tolerant cloud infrastructure.
  • Leverage container technologies like Kubernetes and Docker to enhance system reliability and efficiency.
  • Monitor, troubleshoot, and resolve production issues, ensuring system availability and performance.
  • Collaborate with cross-functional teams to diagnose incidents, improve observability, and drive post-mortem analysis.
  • Write clear technical documentation and communicate complex issues effectively with both technical and non-technical stakeholders.
  • Develop automation scripts and tooling using at least one object-oriented language (e.g., Java, Python, Go) and one scripting language (e.g., Bash, Python).
  • Manage network technologies, including DNS, Load Balancing, TCP/IP, HTTP, and tools like curl and OpenSSL to ensure seamless connectivity.
  • Continuously improve system performance, security, and cost efficiency through proactive monitoring and optimizations.
  • Proficiency with source control, continuous integration, and testing pipelines.

Requirements

  • Mastery of multiple programming languages and platforms
  • 3 to 12 years of software development experience
  • Design, implement, and maintain scalable, fault-tolerant cloud infrastructure.
  • Expertise in managing large, fault-tolerant, cloud-hosted systems.
  • Proficiency with container technologies like Kubernetes and Docker.
  • Proficiency with AWS, GCP or other cloud solutions.
  • Clear technical communication, especially about problems and incidents.
  • Understanding fundamental mesh and network technologies, e.g., DNS, Load Balancing, TCP/IP, HTTP, DNS, curl, openssl.
  • Strong problem-solving, troubleshooting, and analytical skills demonstrated in past projects.
  • Proven experience managing large-scale, cloud-hosted systems in AWS, Azure, or GCP.
  • Strong expertise in Kubernetes, Docker, and container orchestration.
  • Solid understanding of networking fundamentals, including DNS, TCP/IP, HTTP, and Load Balancing.
  • Proficiency in at least one object-oriented and one scripting language.
  • Exceptional troubleshooting, problem-solving, and analytical skills, demonstrated in past projects.
  • Excellent communication and collaboration skills, with the ability to clearly articulate technical challenges and solutions.

Benefits

  • Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
  • World-class enablement and on-demand training with Trailhead.com
  • Exposure to executive thought leaders and regular 1:1 coaching with leadership
  • Volunteer opportunities and participation in our 1:1:1 model for giving back to the community

Job title

SMTS/LMTS – DevOps Engineer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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