Site Reliability Engineer focusing on incident response and resolution for Luminance’s software applications. Collaborating with creative engineers to tackle challenges in automation, scalability, and reliability.
Responsibilities
Provide a service for Luminance’s unique software applications
Play a crucial role in incident response and issue resolution
Address and resolve service interruptions to maintain customer satisfaction
Focus on automation, scalability, reliability, and security
Work with a small, dynamic team of creative engineers to tackle challenges
Requirements
Bachelor's or Master's degree with a First or 2:1, preferably in a technical subject
Excellent problem solving skills, including diagnosing issues within complex systems
Ability and desire to identify root causes of issues, and propose and implement structural improvements
Strong communication skills and capability to perform in scenarios with urgency
Knowledge of the design and operation of web-based software applications, based on technologies such as node.js, PostgreSQL or Elasticsearch
Knowledge of modern infrastructure and operational tooling within cloud-based architectures, such as Linux, python, AWS, ansible, Prometheus
Proficiency in command-line tools for efficient system navigation and troubleshooting
Demostrated ability to manage multiple projects simultaneously, including the capacity to promptly address and resolve critical incidents
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