Store Manager overseeing operations in a secondhand fashion retail store. Leading a team and ensuring smooth daily operations while contributing to sustainability.
About the role
- TikTok Shop Admin Manager managing backend administrative tasks critical for high-performing TikTok Shops. Responsibilities include managing listings, pricing, compliance, and campaign success in a fast-paced environment.
Responsibilities
- Manage product listings – Create, edit, and optimize product listings to ensure accuracy, compliance, discoverability, and alignment with brand standards.
- Maintain product pricing & profitability – Monitor and adjust product pricing based on cost of goods, platform fees, and marketing performance.
- Track SKU-level profitability to ensure margin targets are met and flag underperforming listings for review.
- Enroll in TikTok campaigns – Submit eligible SKUs into promotional campaigns, track enrollment windows, monitor discount structures, and evaluate campaign performance impact.
- Monitor shop health & violations – Proactively track shop warnings, product takedowns, and policy violations. Resolve issues swiftly to maintain optimal account health and minimize disruption.
- Analyze performance metrics – Review key analytics including sales velocity, traffic, conversion rate, and top-performing SKUs. Identify trends, surface anomalies, and recommend optimizations.
- Track & report daily numbers – Deliver daily reports summarizing performance across all active shops. Highlight wins, red flags, campaign outcomes, and emerging opportunities.
- Test product imagery & listings – Collaborate with creative teams to A/B test product images and listing copy. Track impact on click-through and conversion rates to inform future iterations.
- Stay updated on platform features – Keep current with TikTok Shop updates, seller tools, algorithm shifts, and feature rollouts. Evaluate and implement relevant changes to improve backend workflows.
- Coordinate with marketing & ops – Liaise with creators, marketers, and operations teams to ensure product listings are synchronized with inventory status, campaign schedules, and promotional goals.
Requirements
- Strong attention to detail and task ownership
- Experience managing eCommerce product listings and platforms (Amazon, TikTok Shop, Shopify, etc.)
- Proficiency with Excel/Sheets, analytics dashboards, and reporting tools
- Ability to interpret performance metrics and make optimization decisions
- Excellent organizational and time management skills
- Familiarity with TikTok Shop Seller Center and campaign tools (Nice-to-Have Skill)
- Prior experience in backend operations, compliance, or data analysis (Nice-to-Have Skill)
- Experience working with cross-functional teams (marketing, creative, operations) (Nice-to-Have Skill)
Benefits
- Medical, dental, vision, mental health support
- Flexible PTO
- Company retreats
- Learning stipends
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