Hybrid Shop Admin Manager

Posted 2 weeks ago

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About the role

  • Manage product listings – Create, edit, and optimize product listings to ensure accuracy, compliance, discoverability, and alignment with brand standards.
  • Maintain product pricing & profitability – Monitor and adjust product pricing based on cost of goods, platform fees, and marketing performance.
  • Track SKU-level profitability to ensure margin targets are met and flag underperforming listings for review.
  • Enroll in TikTok campaigns – Submit eligible SKUs into promotional campaigns, track enrollment windows, monitor discount structures, and evaluate campaign performance impact.
  • Monitor shop health & violations – Proactively track shop warnings, product takedowns, and policy violations. Resolve issues swiftly to maintain optimal account health and minimize disruption.
  • Analyze performance metrics – Review key analytics including sales velocity, traffic, conversion rate, and top-performing SKUs. Identify trends, surface anomalies, and recommend optimizations.
  • Track & report daily numbers – Deliver daily reports summarizing performance across all active shops. Highlight wins, red flags, campaign outcomes, and emerging opportunities.
  • Test product imagery & listings – Collaborate with creative teams to A/B test product images and listing copy. Track impact on click-through and conversion rates to inform future iterations.
  • Stay updated on platform features – Keep current with TikTok Shop updates, seller tools, algorithm shifts, and feature rollouts. Evaluate and implement relevant changes to improve backend workflows.
  • Coordinate with marketing & ops – Liaise with creators, marketers, and operations teams to ensure product listings are synchronized with inventory status, campaign schedules, and promotional goals.

Requirements

  • Strong attention to detail and task ownership
  • Experience managing eCommerce product listings and platforms (Amazon, TikTok Shop, Shopify, etc.)
  • Proficiency with Excel/Sheets, analytics dashboards, and reporting tools
  • Ability to interpret performance metrics and make optimization decisions
  • Excellent organizational and time management skills
  • Familiarity with TikTok Shop Seller Center and campaign tools (Nice-to-Have Skill)
  • Prior experience in backend operations, compliance, or data analysis (Nice-to-Have Skill)
  • Experience working with cross-functional teams (marketing, creative, operations) (Nice-to-Have Skill)

Benefits

  • Medical, dental, vision, mental health support
  • Flexible PTO
  • Company retreats
  • Learning stipends

Job title

Shop Admin Manager

Job type

Experience level

JuniorMid level

Salary

$2,000 - $2,500 per month

Degree requirement

High School Diploma

Location requirements

HybridCanada

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