Serviceability Design Engineer ensuring readiness of GMD vehicles worldwide by leading service deliverables and providing technical support for various teams.
Responsibilities
This position will be responsible for GM Defense’s activity related to all deliverables.
Lead identification of Service Parts for Development of Service Parts BOM.
Support development and validation of service special tools and procedures.
Provide support for emerging and quality issues.
Provide technical support for various other teams including Program management, Product Engineering, Parts Release, Remanufacturing, Service Training, Warranty Center, Technical Assistance, Assembly Plants, Field support, Suppliers.
Work with other department functions and suppliers to implement cost reduction, math improvements, while supporting all department programs.
Provide technical direction to support personnel as required.
Communications information to and from internal and external customer organizations.
Stay abreast of new technology and driven practices.
Perform special assignments as requested.
Requirements
Bachelor’s degree in Engineering, Technology or related discipline
1+ years of experience in Serviceability Engineering, Field Service, or Product Support
2 years of professional experience
Ability to read engineering schematics
Familiarity with service information diagnostics and/or authoring
Ability to make decisions autonomously, manage workload and escalate when necessary
Strong analytical skills and expertise in data-driven problem-solving
Ability to obtain a Common Access Card (CAC)
Candidate must be a U.S. Person (U.S. citizen, U.S. permanent resident, asylee or refugee)
Eligible to obtain Secret U.S. Security Clearance after hire
Benefits
From day one, we're looking out for your well-being–at work and at home so you can focus on realizing your ambitions.
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