Hybrid Senior Site Reliability Engineer – Named Accounts

at Lambda

• Job title: Senior Site Reliability Engineer – Named Accounts
• Job type: Full Time
• Experience level: Senior
• Salary: $240,000 - $425,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Distributed Systems, Grafana, Kubernetes, Linux, Prometheus, Python, Go
• Location requirements: Hybrid, Seattle, United States

About the role

• Forward Deployed Engineer embedding with a strategic customer for AI solutions. Drive technical delivery and customer engagement as part of Lambda's SRE team in Seattle.

Responsibilities

• Embed on-site with a named strategic customer, becoming an extension of their team
• Act as the primary technical liaison between Lambda and the customer organization
• Navigate ambiguous requirements to identify root problems and define clear technical solutions
• Drive alignment across internal Lambda teams and customer stakeholders
• Scope, sequence, and build full-stack solutions that deliver measurable business value
• Design and implement infrastructure optimizations for AI/ML workloads at scale
• Debug complex distributed systems issues across the infrastructure stack
• Ship iteratively and learn fast, adjusting approach based on customer feedback and results
• Identify reusable patterns from customer engagements that can scale across Lambda's customer base
• Surface field intelligence that influences Lambda's product roadmap
• Document and share learnings to elevate the capabilities of the broader team
• Represent Lambda with executive presence in high-stakes customer interactions

Requirements

• 6+ years of experience in a SRE, software engineer, or similar role, with a deep knowledge of running Linux clusters and systems
• Strong programming skills in Go and Python; experience with GitOps (e.g., ArgoCD), Helm, and Kubernetes operators
• Proven experience operating Kubernetes clusters in production environments (on-prem, EKS, GKE, or similar)
• Hands-on experience with AI/ML workload management tools (Volcano, Kubeflow, or similar)
• Can work either independently with limited direction or as part of a team
• Familiarity with observability tools like Prometheus, Grafana, FluentBit, and CI/CD pipelines
• Proven experience provisioning Kubernetes using tools such as kubeadm, Cluster API, or similar
• Excellent communication skills with the ability to translate technical complexity for diverse audiences
• Executive presence and ability to represent Lambda in customer-facing situations
• Comfort operating in ambiguous environments with competing priorities
• Strong bias for action and shipping iteratively

Benefits

• Health, dental, and vision coverage for you and your dependents
• Wellness and Commuter stipends for select roles
• 401k Plan with 2% company match (USA employees)
• Flexible Paid Time Off Plan that we all actually use